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“Living history” 5 of 5 stars
Review of Eastern & Oriental Hotel

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Eastern & Oriental Hotel
5.0 of 5 Hotel   |   10 Farquhar Street, Georgetown, Penang Island 10200, Malaysia   |  
Hotel amenities
Ranked #5 of 49 hotels in Georgetown
Melbourne, Australia
Top Contributor
232 reviews 232 reviews
55 hotel reviews
Reviews in 102 cities Reviews in 102 cities
137 helpful votes 137 helpful votes
“Living history”
5 of 5 stars Reviewed February 11, 2013

We haven't yet stayed at the historic E & O but if the lovely 'water's edge' lunch we had there is anything to go by, it must be a wonderful experience. The service was in a word, sensational, and the quality and presentation of the food, equally good.
It's a wonderful location, just far enough away from the noise and smells of the pier area, and it's been beautifully maintained. In fact, if you apply just a little imagination, you'll be taken back 100 years.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
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Singapore
Top Contributor
78 reviews 78 reviews
76 hotel reviews
Reviews in 49 cities Reviews in 49 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 9, 2013

Stayed at the historic E&O Penang for a weekend in Dec. Booked it via Booking.com and got a better deal than the direct hotel website. Since we arrived at the hotel early, the staff informed us that the room would take another 2 hours but were immediately given a mocktail and cold towels.

Taking advantage that the room was not ready, we explored the immediate neighborhood which is the historic Georgetown. We quickly realized that the hotel was 5-10 minutes brisk walk from the major attractions of Georgetown.

The suite we got (E&O is all suite hotel) was sea and pool facing on the top floor of the hotel. Spacious, bright and well appointed. The bed was super king size and so was the bathroom. The living has a sofa, a study and an outdated CRT television which was the only sore point in the room (no tv in the bedroom was the other). Free wifi was a plus.

Breakfast was varied and delicious. The staff courteous and attentive.

The hotel is well maintained and very historic. I would definately recommend a drink at the bar for the ambience and a rewind back to the last century. The hotel preserves an era long gone by well.

Would highly recommend this hotel to someone who wants to live in style and be close to Georgetown.

Room Tip: Have a drink at the bar
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arizona
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 50 cities Reviews in 50 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 8, 2013

We had stayed at the sister property of the Eastern and Oriental Hotel, the Lone Pine Hotel in Batu Ferringhi and were looking forward to our stay in Georgetown at the E & O. From the welcome drink and cool cloth to the butler service, this hotel is classy and top-notch. We loved our room overlooking the sea, with a separate sitting area and separate sinks in the sumptuous bathroom. The breakfast buffet was quite excellent with great variety. We will definitely come back to the Eastern & Oriental Hotel!

Room Tip: Ask for a sea view
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2013

everything about this place is all class not cheap though but you pay for quality brakfast buffet was amazing very close to all the action/night markets and street food in georgetown staff were very helpful

Stayed January 2013, traveled with family
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Macclesfield, Cheshire, United Kingdom
Top Contributor
75 reviews 75 reviews
11 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 6, 2013

Ten years ago we had a trishaw tour of Georgetown courtesy of the E & Oriental Express, we passed the E&O Hotel, and made a promise to ourselves to come back. We arrived at the hotel to be met by a porter wearing far eastern khaki uniform including a pith helmet. We were assigned to our suite, which I can only describe as palatial, the floor footprint was the same as our five bedroomed house. I was upset that there were no sea view suites available at the time of booking, but the sheer size and fittings more than made up for it. The dressing room was larger than our master bedroom, and there was a telephone in the smallest room in the suite. The staff at the E&O were brilliant, the breakfast was to die for, drinking in Farquar's Bar was like drinking in Raffles Long Bar without the peanut shells. Norman the concierge was the font of all knowledge, and nothing was too much bother, each suite was allocated a butler.

Room Tip: Rooms on the City side were a bit noisy, I live in a village with no through traffic at night. But w...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hertford UK
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 6, 2013

We spent five nights at the E&O and it proved to be an excellent base for exploring Georgetown. Our room was huge (with two televisions!) a comfortable bed, separate seating area, and great view over the Straits of Malacca, and a large bathroom with his n hers wash hand basins. The room could have benefited from from some more lively decoration, and the noise from the corridor air con took a bit of getting used to.

The hotel itself occupies a relatively narrow and long plot overlooking the sea which creates some problems, so one has to walk some distance to get to the restaurant serving breakfast - although the breakfast area itself is very pleasant - as is the breakfast. The pool area was somewhat restricted; and we were amazed that the main access to the pool was via the bar. The bar itself was relatively small for such a prestige hotel.

Notwithstanding these criticisms we enjoyed our stay and thought the hotel was very good, with staff who were consistently excellent, friendly, and helpful.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 4, 2013

It lives up to all your expectations for the grandeur of the past. We had a suite with a balcony overlooking the ocean, which was tranquil and wonderful area to relax from the bustle of Penang. The staff were excellent going out of their way to be helpful with information and suggestions for visits to restaurants etc Suptuous breakfasts overlooking the harbour were very special. I will return ...

Room Tip: The bathrooms are spectacular with two basins, bath and large shower
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Eastern & Oriental Hotel

Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern Oriental Hotel
Eastern & Oriental Hotel Penang/Georgetown
Address: 10 Farquhar Street, Georgetown, Penang Island 10200, Malaysia
Location: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Georgetown
#2 Business Hotel in Georgetown
#3 Family Hotel in Georgetown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Eastern & Oriental Hotel 5*
Official Description (provided by the hotel):
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as `The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era.In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more   less 
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