We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Superb Afternoon Tea!” 4 of 5 stars
Review of Eastern & Oriental Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Eastern & Oriental Hotel to your Saves list
Eastern & Oriental Hotel
5.0 of 5 Hotel   |   10 Farquhar Street, George Town, Penang Island 10200, Malaysia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #9 of 69 Hotels in George Town
Copenhagen, Denmark
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
“Superb Afternoon Tea!”
4 of 5 stars Reviewed March 10, 2012

Been to The Eastern & Oriental Hotel a couple of times and their Afternoon Tea is nothing but fantastic. Good value for money.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,840 reviews from our community

Traveler rating
    1,194
    435
    145
    43
    23
See reviews for
370
926
83
112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (528)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Poolewe, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 9, 2012

The E & O is a lovely old hotel that has been beautifully restored. We were upgraded to a suite however it was extremely large and we would have preferred a normal room (can't please all of the people all of the time!!).

The food was excellent at breakfast and the location by the sea was lovely, it's a shame that the sea and beach is so full of rubbish.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
89 reviews 89 reviews
72 hotel reviews
Reviews in 64 cities Reviews in 64 cities
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed March 4, 2012

The hotel is set in the historic part of Penang and is just opposite the famous Cheong Fatt Sze mansion which is definitely worth a visit. The suites were wonderfully appointed and service was excellent. The breakfast had free flow of champagne and they served reasonable local food such as Char Kway Teow. It is not quite Raffles Hotel, but is very close in terms of standards, at a much lower price. Highly recommended.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 3, 2012

one word would be sufficient to discribe that hotel.just great
one of the best hotels we stayed at perfect grand hotel like in the old days but with a staff who knows how to treat modern travelers.not in the slightes old fashion.
rooms are a dream,restaurants and bars are great.swiming pool and wellness are fantastic
we will visit that hotel again

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Top Contributor
154 reviews 154 reviews
38 hotel reviews
Reviews in 25 cities Reviews in 25 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed March 1, 2012

New Sarkies at the Victory Annexe adds an original theme to Buffets not to mention the authentic and classy Sarkies Corner and its breathtaking verandah!

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Perth, Australia
Top Contributor
124 reviews 124 reviews
73 hotel reviews
Reviews in 71 cities Reviews in 71 cities
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed February 29, 2012

What a beautiful old hotel. We booked a premier suite with an ocean view. It was just perfect - large, beautiful furniture and bathroom (with his and her basins at opposite ends of the room) and our own balcony. Just loved it.
I loved walking down the long corridors being greeted by the smiling happy cleaning staff. Loved going to the front desk to be assisted by the accommodating happy staff and getting huge smiles from the concierge every time we went through the front doors. Loved the swimming pool and the bar and the fantastic buffet breakfast.
Loved everything - almost! The gym seemed to be squeezed into the corridor which was also the entrance to the outside pool. Try exercising with staff walking through and guests apologising for walking next to you while you're doing floor exercises. Definitely the wrong location for this guest.
And unfortunately - on our second day - the managerial staff of the breakfast buffet directed waitering staff to other duties and diners sat at tables with used crockery and no-one cleaning up. Four managerial type staff members stood around talking at the restaurant entrance for the 45 minutes we were there. Obviously they did not see it as their job. I raised it with the restaurant manager on the way out and he was apologetic; wrote about it on the hotel guest questionnaire but haven't ever received a follow up from the guest relations officer or hotel manager.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket, Thailand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 27, 2012

We had a 58 square metre DeLuxe Suite in the Heritage Wing, which is the smallest of the rooms in that wing but which offers plenty of space. The room boasted a sea view which we could see through the leaves of the palm trees growing in the garden outside. Our friend had a clear sea view but her room was overlooking the pool which she found noisy at times. The rooms were comfortably furnished but the wardrobe, sofa, chairs, etc looked as if they had seen better days. Despite the number of ceiling, wall and table lamps the room had a rather gloomy feel to it. The bathroom, with its his and hers basins at either end of the room, was very spacious.
Our reception was not as expected. Two other parties arrived just before us and were occupying the sofas so we were parked on some hard chairs to one side of the lobby and had to wait to get checked in. The muzak in the lobby was loud and certainly not to my taste (why do they have it at all?). Checking out was quick and efficient.
The staff were generally polite and helpful and when we had a minor problem in the room they were very quick to fix it.
Breakfast is a vast buffet with semingly all tastes catered for. We ate there twice - the first time was fine but the next day the croissants were stale, the chef couldn't cook a fried egg, and the staff were slow to clear the tables.
Farquhar's Bar had a suitably colonial feel to it and is a convivial watering hole.
Overall it is a pleasant hotel in an ideal location for exploring George Town but perhaps a bit overrated.

  • Stayed February 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Eastern & Oriental Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eastern & Oriental Hotel

Address: 10 Farquhar Street, George Town, Penang Island 10200, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in George Town
#2 Luxury Hotel in George Town
#3 Romantic Hotel in George Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eastern & Oriental Hotel 5*
Number of rooms: 99
Official Description (provided by the hotel):
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as `The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era.In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Booking.com, Priceline, HotelTravel.com, Agoda, Odigeo, Cheap Tickets and Asiatravel.com Holdings so you can book your Eastern & Oriental Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern & Oriental Hotel Penang/George Town

Owners: What's your side of the story?

If you own or manage Eastern & Oriental Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.