This is a very nice hotel with an excellent location to discover all that Georgetown has to offer both by foot or by other transport. For shopping folks, you are right by a huge First Avenue shopping centre that has shops for pretty much every brand and item that you could wish!

The hotel itself is gently dated but is by no means unacceptable. The staff are charming and do all that you could possibly want to assist you. Our room - even though it looked out over a building site (!) - was very comfortable and well appointed but a tiny bit dated.

Because there are such excellent "hawker" food stalls within 10 minutes walk, the poor hotel Chef must pull his hair out in frustration at the number of customers who do not dine in the hotel. But "sorry" Malaysian cuisine from hawker stalls is SO nice!

The hotel pool is excellent and the pool staff are most attentive. A very pleasant stay - thank you.

I am a frequent traveller and stayed in hotels around asia every month and I will only write a review if is very good or very bad. In this case, is very good. Why do I say so? Let me share my whole experience.

I choose Traders Penang because I have a wonderful experience in my previous visit and this time I am experiencing the same. From the airport, take rapid bus 401 can easily bring you to Komtar and the hotel is right beside it. The moment I step into the hotel, the front desk wanted to help with my check in. Since there are others who also wants to do check in, I told her that I will do the check in at the lounge as I have booked a club room. She ask for my name and I went up to the lounge.

Never did I expect that Lina, the staff at the lounge was standing outside waiting for my arrival. She greeted me and all my details are already on the desk. That was fantastic. As a member, she only ensure that my details have not change. I was early so the rooms are not ready and she advice me to go for lunch. I ask if i can leave my hand luggage, she gladly say yes and ensure that I have no valuable inside.

After I returned back from lunch, Lina pass me the keys to my room. Hotel was pretty old but was well-maintained with the heritage feel. Can't write much because there are no complains for me to write. Other areas to compliment was the operator, housekeeping who go extra miles and i shall not say the details. Car park was complimentary for those who drives and there are shuttle service to bring you to their sisters hotel. Breakfast at the islander was pretty similar compared to other hotels.

What I expect from a hotel is not only the rooms and location but more importantly is the service provided.

Other things about the hotel was the location. It was located around many major shopping malls and also the current streets art so I will definitely come back to Traders in my next visit.

Yes it's true the hotel is dated but its spotless and the service in the club lounge above and beyond
A special mention for Gary and sanjez who could not do enough for us
Went to rasa sayang on the shuttle bus which we stayed at last time and its perfect

Friendly staff but that's about it. Basic rooms. Poor service in the bar. We ended up in the shopping mall next door to have meals and coffees. We can recommend The Dome which near to Starbucks.

We took a complementary shuttle bus, provided by the hotel, to the sister hotel Golden Sands resort which they said would take 20mins, an hour and ten minutes later we pulled up to this hotel. It was awful, the whole place was like an ants nest and people were crammed into every space. Service was dire in that hotel too and we couldn't wait to leave their either. The beach is not owned by the hotel and stalls and other services e.g. massage etc have set up along their. There was a very small section of water cordoned off for bathers but the majority of it was for use by those selling watersport activities such as parasailing.

Also onthe way to the other hotel there was an accident where a car had hit a cyclist just in front of our bus and our driver beeped the horn for them to move the newly injured cyclist out of the way so he could continue driving.