I went there with my kids and my family on March 2013. We got 2 rooms, a deluxe double room and a standard double room. Both with attached bathroom.
1st, about location. The hotel location is very good. Right in the heart of Chulia Street and very close proximity to amenities like 7-11 (< 5 mins walk), bus stops (< 5 mins walk) and food (< 8mins walk). Making travel to and fro the hotel very easy and very affordable for those with strict budget. The only setback is it is hidden inside a very long stretch of vehicle driveway (aprox. 100m) but it is very easy to find. CHECK with the hotel for direction on your 1st visit.
2nd, about transport. The hotel front desk can arrange cabs for airport transfer or general travel at a discounted rate (cheaper than by the meter). For the green activist, bicycle are also available for rent. Buses are regular along chulia street and the bus stop is very near on both directions. There are parking lots right at the doorsteps of the hotel lobby for those that are driving too.
3rd, about the room. For us the room is one of the important factor as we are travelling with kid. The room is very clean and neat but extremely compact. Housekeeping is done daily too even replenishing the distilled water provided. Using a electronic lock, means no worries about losing keys nor worry about forgetting to lock the doors. However, our room leaked (very minor at the corners near the bathroom) that night when a thunderstorm came but it is a 100 year old building. A small note, the bathroom came with a fix showerhead, so making bathing our 2 year old kid a little messy though fun for him.
Last, about the service. The staff are very friendly and very helpful. We came in late on the 1st day but the check in was very prompt and fast. She is also very professional in giving us a briefing and directions about our rooms. We are in our rooms in less than 10mins. The front desk even helped to arrange for a cab for our return trip to the airport (a last min decision by us). The cab came within 10mins.
To sum it up, the hotel has a very good location with great front desk staff and very clean. But to be very prepared for a small room if you have choose standard double. My suggestion, choose at least a deluxe double if your budget permits.
- Official Description (provided by the hotel):
- Chulia Heritage Hotel - the ideal hotel for traveller which offers high standard accommodation and personalized services in a stylish manner. Culture and history combined to create an atmosphere of luxurious living. Chulia Heritage Hotel is strategically located within the core zone of the UNESCO World Heritage Site of Penang, where is no doubt the traveller favorite must-visit place while holidaying in Penang. ... more less
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- Also Known As:
- Chulia Heritage Hotel Penang/George Town