This hotel has a great position, off the main street so it's quiet at night!
The staff were very helpful, showing us where to rent scooters (which were great), lending us adapters and always greeting you nicely when you came in.

The rooms were basic but then for what you pay you don't expect more than basic. they are cleaned well every day and have free wi fi. The tv also has a few good channels for films in the evening.
The major issue with this hotel is the bathroom, whilst it is lovely and modern and kept very clean, there unfortunately is a very foul smell. The cleaner sprays fresher in it every day but after an hour or so the smell is back, bad drainage I think, but keep your bathroom door shut whilst in bed and there's no problem really.

We stayed there a couple of weeks ago while visiting Penang. It was a great base to explore Penang. It's very close to the centre of the city (walkable distance), and buses run right in front of the hotel as well. The room had a very clean feel to it and was quite modern. They had free wifi, though it was quite slow and can have poor reception. Staff were very friendly and helpful.

The rooms are small but spotless- make sure you book an en- suite. No view but if you only need a place to sleep in its perfect. Clean and white. Bathroom very small - shower over toilet. Doesn't offer breakfast but you never far away from food in Penang. Aircon not the most effective but adequate. I dont think i have come across better value for money in Penang. Its all about what you expect. Spotless room at a very good price.

Defined as a "luxury" room it is far from it. TV wires hanging loose, poky, next to a rubbish heap (I dare you to open the smoked glass windows) and with some long black hairs on the floor (I haven't had those since the 70's) prompted me to ask for a change of room. I have to say I was accommodated as soon as another room was available (108) which was twice the size (a grand suite maybe?). I cannot find fault with the staff all of whom were very pleasant, polite and helpful. But looking behind the glitzy entrance I found it fairly average and at about 50 euros a night not the best value for money.