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“But for the shower, loved everything about this place!” 4 of 5 stars
Review of Chulia Heritage Hotel

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Chulia Heritage Hotel
2.5 of 5 Hotel   |   380 Chulia Street, George Town, Penang Island, Malaysia   |  
Hotel amenities
Ranked #26 of 70 Hotels in George Town
Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“But for the shower, loved everything about this place!”
4 of 5 stars Reviewed November 17, 2012

Beautiful exteriors, amazing location, cute, little but comfy rooms, they have it all, but the bathroom is so small that the shower is directly above the WC! Not sure if all rooms are like that, if yes, that's one thing that they have to rectify. A restaurant would be a plus. Not too many options in the vicinity for vegetarians. The verdict: Definitely recommended, but do ask for a room with a bigger washroom!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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473 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 6, 2012

We had a family deluxe (ensuite) room, and whilst the room was actually very small, it was well thought through and it worked very well. Clean light and airy with pleasant staff and a good location in the centre of Georgetown, at a good price

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cold Lake, Canada
Top Contributor
65 reviews 65 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 5, 2012

I loved staying at this hotel. The narrow, gully like entrance gives way to a well appointed, well maintained hotel. I loved the architecture, the space and the overall charm of the hotel. It was really surprising to find that despite its proximity to the main road, there was almost no noise in the rooms. Loved being close and still disturbance free. The rooms are clean and have everything you would need for your stay (maybe a little small, but not lacking in anything). We had a private bathroom in our room, which was small but also well done. The staff was extremely helpful with showing us the way to certain tourist landmarks as well as informing us about the countless ways to get around Penang. And for the price, this was a jackpot! Loved it, and would definitely stay again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed November 4, 2012

i stayed in the Basic Family 2 Queens bedded room with sharing common bath room.
the building itself has a unique interior design, quite a nice place for photo shooting.
there are 7 common bathrooms, and they are clean!
it's so worth it. comfy, nice, strategic location, good services

Room Tip: the room's a bit hot in the noon, if you are staying on the 1st floor, you have to walk quietly...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 31, 2012

Everything other reviewers have said is true... quieter corner rooms, squeaky floorboards/ceilings, overpowering incense, internet issues etc. One small niggle is that the beds are hard. That said chulia heritage is a solid value in Penang. Regular rooms are cozy despite lofty ceilings. Go deluxe for refrigerators and more space in the room and bathrooms. Note that only some rooms have views to the outside. Chulia street is convenient to everything including public transportation and night markets.

Room Tip: try to get a room with natural light.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
301 reviews 301 reviews
106 hotel reviews
Reviews in 109 cities Reviews in 109 cities
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed October 29, 2012

Just loved this Hotel!.

The only problem is, I think you can only book on line.....
The location is perfect, just a short level walk from the ferry terminal and to Pinang Road for a famous Penang Laksa.
It's also down a driveway so protected from street noise.

The rooms are spotlessly clean and beautifully presented - lovely decor and with everything you'd want including tea making facilities.

There is no bar or provision for breakfast but plenty of opportunities in the street outside.

Very nice and efficient staff.
We booked a 4 hour island tour with a driver through the Hotel and both he and the tour were very good.
He also arranged our ferry tickets for Alor Setar as well and delivered us to the jetty.


Would definately stay again!.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
86 reviews 86 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed October 29, 2012

We stayed here many times already when we went to Penang for holidays and for Indian Visa run.

We did tried some other hotels and guest houses in this area, but at the end we find this hotel is the best. And so, we kept coming back for this hotel.

It is well situated in George Town. It is on the same street as the Indian Visa Centre and it's less than 10 minutes walk from the hotel to the Indian Visa Centre. It is easy straightforward 10-15 minutes walking distance to Komtar via Cintra Street. Along the way, you find many decent good Chinese Dim Sum restaurants and food court. 10-15 minutes walk to Little India where you find many good Indian restaurants especially Woodland vegetarian restaurant.

Most of the time, we stayed in the standard room with attached bathroom (130 rm per night walk in price), very good shower, very clean room/bathroom/toilet/beddings, very comfortable bed and pillows and cotton sheets, very good air-conditioning, very good connection of WIFI Internet in the room, tea making facilities, clean towels, soap & shower gel, hair-dryer, bottled drinking water, TV with 11 Astro channels, very comfortable arm-chair, bed side table, wardrobe, nice lighting with soft bright light, and room cleaning available everyday.

We stayed in the basic room with shared bathroom before for once, it was good enough, but we prefer to pay a little more for the standard rooms on the ground floor, as they are more comfortable with the attached bathroom and more quiet than the basic rooms upstairs.

The staff are really nice and friendly and efficient.

Parking places available with a security guard.

The entrance of the hotel from the Lebuh Chulia main road as well as the carpark area in front of the hotel is lovely view with some well maintained green plants.

The entire hotel is very well-maintained.

Highly recommended for a few nights stay or even for a longer stay as they provide room cleaning everyday if you need to. We stayed here for 5 nights the last time. There was not a single problem... Everything that I requested was being attended immediately. I gave a small tips to the cleaning ladies for doing a great job for cleaning the room for me.

Hope you will have a nice stay here. I did.

Thank you for everyone who works in Chulia Heritage Hotel for making our stay in Penang so comfortable.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chulia Heritage Hotel

Address: 380 Chulia Street, George Town, Penang Island, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Chulia Heritage Hotel 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
Chulia Heritage Hotel - the ideal hotel for traveller which offers high standard accommodation and personalized services in a stylish manner. Culture and history combined to create an atmosphere of luxurious living. Chulia Heritage Hotel is strategically located within the core zone of the UNESCO World Heritage Site of Penang, where is no doubt the traveller favorite must-visit place while holidaying in Penang. ... more   less 
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Also Known As:
Chulia Heritage Hotel Penang/George Town

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