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“Great experience, great food... small rooms.” 4 of 5 stars
Review of Yeng Keng Hotel

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Yeng Keng Hotel
3.5 of 5 Boutique Hotel   |   362 & 366, Chulia Street, Georgetown, Penang Island 10200 , Malaysia   |  
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Hotel amenities
Ranked #2 of 50 hotels in Georgetown
Singapore
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
“Great experience, great food... small rooms.”
4 of 5 stars Reviewed October 2, 2013

If you have never stayed in this hotel, you simply must give it a try! I stayed here with my wife, elderly mum and aunty, and we had a wonderful experience - the heritage feel of the hotel, the friendly staff, the great service, the nice breakfast, the location (near sights, fantastic street food and old eating houses; just 10 mins brisk walk away from mall) etc. The only downsides to the great experience were the rooms, which are really tiny as compared to business hotels, and the noise that can echo through the hotel due to its smaller size. We had two nights (of three) of disturbed sleep but the staff were very kind and took great pains to ensure we were fine. Nevertheless, a great and memorable experience.

Room Tip: Make sure you request for the rooms away from the reception and far back of the hotel - they are muc...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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538 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 2, 2013

The hotel is beautifully done up with a good mix of traditional and modern fittings. The rooms are very clean. It's in the middle of the UNESCO Heritage area and easy walking distance to eateries and sights. I would think twice about taking a public bus and dragging bags along the road to the hotel, though. After reading so many good things about the staff in previous reviews we felt sorely let down by those we encountered.. When we arrived in the evening we were ignored by the guy standing around in the courtyard as we struggled to bring our baggage to the reception desk through the courtyard from the road. He later gave us a cursory introduction to the room facilities and was quite incorrect in telling us in response to our query that there was no in-room safe (we found it behind a closet door minutes later). WiFi is free throughout the hotel, but was so weak inside our room that we had to sit outside the room in the upper floor lobby to get a working connection. This problem probably does not apply to rooms that are nearer the lobby. Provided toiletries were very basic (soap, shampoo, no conditioner or body lotion) and of poor to average quality. The air-conditioner in our room struggled to cool us down in hot weather despite maximum settings. Fortunately, it rained in the nights when we were there. Showers were hot with good water pressure though. Breakfast provided a decent choice of food, including local cakes and savories - some things I had not eaten for years since my teen years in Penang!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 24, 2013

When I read the reviews about this heritage boutique hotel in George Town,there was a common remark throughout,and it was about the service and friendly staff,so I decided to make a reservation for 2 nights and I must say that I was not disappointed.The staff was very friendly and personal. .Siti,Yeoh & Priya who work in the front desk gave us very good tips on dinning,places to visit and assisted us with transport arrangements as well.They gave us a late check out which was very much appreciated and after walking in the heat all day we were greeted with a glass of cold water by one of the guys at the entrance.The location is excellent because it is in walking distance to most of the heritage sites and attractions.The rooms are not large,but comfortable,with high ceiling and nice decor.The public areas on both levels are very nice and comfortable. I highly recommend staying there .

Room Tip: Second floor rooms are slightly larger and more quiet
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulte
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 21, 2013

We stayed in Yeng Keng with the family for 3 nights. We all enjoyed this hotel with a very helpfull and friendly staff. Each time we needed something they were happy to help. Rooms are very clean and its nice to have a (small) swimming pool so the kids could enjoy and have some distraction after doing the different visits in Georgetown.

The location of the hotel is perfect, you can easily walk to the different areas of Georgetown.

You get a good wifi connection included in the price wich is a pluspoint.

Breakfast was good as well but you have to ask if you want eggs, omelets or so. Only downside would be the coffee.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Australia
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 16, 2013

Although in the middle of Georgetown's China Town district, the Yeng Keng provides remarkably quiet accommodation in a tastefully restored Chinese Mansion. Our room was quite small but well furnished, with the exception of limited clothes storage space. Facilities include a swimming pool and an excellent restaurant, in a separate but also tastefully restored building echoing the mid twentieth century era. The buffet breakfast provided a wide choice of food, while lunch and dinner were also of a high quality (although a little expensive by Malaysian standards). The staff were universally most friendly and helpful; the location was convenient for exploring China Town, Little India and the colonial district on foot. If you like a small, boutique hotel with loads of character, this is highly recommended

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brooklyn, New York
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 10, 2013 via mobile

Step into this hotel,suddenly feel like you went back time,imagine whoever owned this mansion must be an earlier tycoon settler made fortune during 19th century,with 4 wives and 20 kids running around in this big house hahaha..
Recommendation from receptionist about local food is amazing,surprisingly delicious instead of those modern restaurant around the area,those hawkers hiding between alleys or those inside the oldest "restoran",kuey teow,pig intestines congee,prawn noodles..heaven..

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 9, 2013

The Yeng Keng Hotel is a small wonderfully run hotel. The staff were exceptionally friendly and helpful, the rooms modern, well appointed, clean and comfortable, lovely small pool, fast wifi and the breakfast was well presented and scrumptious.
The hotel is located in the middle of Georgetown with so much Heritage to see and visit and a huge variety of different cuisine to enjoy.
Definitely recommend this small luxurious, warm and friendly hotel to anyone!!
We would stay again!!

Room Tip: Rooms upstairs facing the pool
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Yeng Keng Hotel

Address: 362 & 366, Chulia Street, Georgetown, Penang Island 10200 , Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Georgetown
#3 Business Hotel in Georgetown
#3 Family Hotel in Georgetown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Yeng Keng Hotel 3.5*
Official Description (provided by the hotel):
Yeng Keng Hotel is a 20-room restored heritage boutique hotel located in one of the oldest surviving and intact 19th century buildings at the heart of the UNESCO World Heritage City of George Town, Penang.Like many of the other buildings in the neighbourhood, it was originally built in the mid 1800's as a private residence. The Anglo Indian bungalow belonged initially to Shaik Eusoffe bin Shaik Latiff an Indian Muslim family and remains unique in Chulia Street for not being relegated to the rear of a row of shop-houses blocking its facade. In 1897 trustees of the Cantonese Club 'Ying Han Pit Shu' bought the building on behalf of the association, later donating it to the trustees of the Straits Chinese Building Association in 1939. The building was later leased to Yeng Keng Hotel.The conversion from a residence into a budget hotel was the prevailing trend along the street, at the beginning of the 20th century. Small places of lodgings that were conveniently reached from the harbour were in great demand as the traffic in the port grew. An impressive traditional Chinese entrance gate was constructed announcing entry to the 'Lodging House', adding grandeur to the commercial establishment and to distinguish it from the rest of the buildings on the street.Conservation and upgrading by the present owner, Hoo Kim Properties Sdn Bhd was undertaken in March 2009 with the renewed Yeng Keng Hotel completed in April 2010. ... more   less 
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Also Known As:
Yeng Keng Hotel Penang/Georgetown

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