Despite some of the bad reviews on this site, and expecting it to be just a "so-so" hotel, we were taken by surprise that this is a hotel that tried its best to make its guests feel comfortable despite some of its shortcomings. We stayed in an Executive Suite here for 2 nights in December. The air-conditioning system was just giving out moderately cool air but the maintenance staff brought us a fan to further cool the suite. We had a short circuit on our second day, but it was rectified in less than 20 minutes. My only complaint is only on the lack of parking bays at the basement car park, but then we were given the privilege to park our vehicle at the valet parking. This we think, was very considerate on the part of the hotel.
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- Also Known As:
- Hotel Royal Penang George Town