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“Clean and Cozy” 4 of 5 stars
Review of Tune Hotel Downtown Penang

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Tune Hotel Downtown Penang
2.5 of 5 Hotel   |   100, Jalan Burmah | Section 15, Georgetown, Penang Island 10050, Malaysia   |  
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Ranked #15 of 49 hotels in Georgetown
Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
“Clean and Cozy”
4 of 5 stars Reviewed December 7, 2012

it's clean and cozy, i have a great sleep over the nite.
tune hotel penang is located rite in the centre area of the penang town. so its very convenient for the tourist to walk around in penang town.
the bad thing about it is the parking issue where if you drive here, you need to park at the parking next to the hotel which is a food court area in a slightly high rate.
another thing is my roon shower area drainage seem to be some blockage that make the shower flood everything after shower and need some time for the water to drain out.
overall satirfied for a budget rate hotel.

Room Tip: choose room with view if you would like to see the view of penang...
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kuching, Sarawak
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 7, 2012

We check into this hotel eager to find out if it live up to its reputation for being the great budget hotel ever. The location is great, lots of eateries nearby, reception handled our check in very efficiently, rooms allocated to us urgently required attention by housekeeping. Floors were not wipe, bathroom tiles mouldy condition, and the bedsheets needed to be replace. Lots of wear and tear and stain here and there. Highlighted it to the reception only the next morning as we check in at midnight earlier. Said they will check it out, but when we return to the room late nite, condition remain the same, nothing change. So it's like our request turn to deaf ear. Well, can be budget hotel, but still don't think that cleanliness in the room should neglected. It's budget but not free. Would appreciate if room and beddings are clean, welcoming state.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, January 5, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to learn of the areas which left you to feel disappointed.

Cleanliness is one of our crucial focus points in our service culture and we regret that it fell short of your expectations. This feedback has been channeled to the relevant team for improvements.

Nonetheless, we apologize if in any way we feel short in this respect. Hope you will allow us the occasion to restore your confidence in our hotel.

Regards,
Sharon-Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2012

Only necessary bare essentials are available. Comfortable overnight stay. Car park bays @ Penang insufficient. Overnight parking @ adjacent car park in Penang very expensive. Ipoh has underground car park spaces, and it's free! Counter staff courteous & efficient, making check in and check out process quick & painless

Room Tip: Understand your travel requirements prior to making room booking. Everything can be optional, except...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Semenyih, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2012

The hotel is strategically located above 7e, a western cafe, beside Starbuck and Old Town Cafe and the famous Penang New World foodcourt and shopping outlets. The efficient Rapid Penang is also available to the Jetty.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Teluk Intan, Malaysia
1 review
3 of 5 stars Reviewed December 4, 2012

Small parking spaces.. been staying at few TuneHotels before gave me some expectations. So I'm not gonna review the room as it's really great value for your money. The differences are; the front liners are friendly, warmth and helpful. They even gimme free trial for internet before we decide to purchase. That's cool. 3G connection in the room a bit weak so you might wanna consider to have internet. Speed wise is fine. It was easy to go everywhere from the hotel, if you drive, parking is limited but you can park at the road side opposite the hotel. You can even extend your checkout time for only RM15. What a great deal! Go TuneHotels ^^

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

i will surely stay again at tune-hotel the next time i visit penang. stayed for 3 nights with my kids. very resonable rooms rate for 2 rooms and its affordable. for sure, i will introduce to my friends cos the location is really great. very convenient. lots of restaurant and very nice foods to eat near by. the hotel loby is big and a lot of guest have gather together watching football match. Malaysia vs Indonesia. proud to share, Malaysia won 2. having great time watching tv with peoples that we first time met. really is one malaysia. this is really a special cases. i am sure u will agree to it.
oh, on 2nd dec, suddenly the alarm started to ring but luckily nothing happen. its was announced that someone have been smoking inside the hotel rooms. well, we have great experience anyway. my children have great fun too and we really have a great stay in your tune hotel.....

Room Tip: nil. for me, its ok. no comment
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Langkawi, Malaysia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 4, 2012

the place was strategic, comfortable yet affordable. Convenient as it was near many eateries and a short distance from Komtar and Times Square and there was a 7 E at the ground floor. Reception staff was very efficient and friendly. Parking is limited but Tune guests are entitiled to discounts at adjacent parking lots.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Tune Hotel Downtown Penang

Address: 100, Jalan Burmah | Section 15, Georgetown, Penang Island 10050, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Georgetown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Downtown Penang 2.5*
Official Description (provided by the hotel):
Get 5-star beds at 1-star prices with Tune Hotels branded select-service hotels. The Downtown Penang hotel features 258 private rooms with en-suite bathrooms, centrally located in the heart of Georgetown, Penang. Food and attractions of Penang within easy reach. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via pay-as-you-use add-ons. ... more   less 
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotel Downtown Penang Georgetown

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