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“Great value for money at Tune Hotel Penang” 4 of 5 stars
Review of Tune Hotel Downtown Penang

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Tune Hotel Downtown Penang
2.5 of 5 Hotel   |   100, Jalan Burmah | Section 15, Georgetown, Penang Island 10050, Malaysia   |  
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Hotel amenities
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Ranked #18 of 51 Hotels in Georgetown
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great value for money at Tune Hotel Penang”
4 of 5 stars Reviewed November 20, 2012

I was concerned that the room would be very tiny, like the bedsits in London, but was pleasantly surprised that it was large enough to not be uncomfortable. Excellent location, fantastic value for money. Service was great too. There were issues - clogged sink (within the first hour of checking in), water dripping from AC, but these were fixed pretty quickly upon giving the feedback to the front desk. Internet access (via wifi) was slow (I am used to >5Mbps) .. but I'm not sure whether this is because of Penang infrastructure in general (no FTTH infra perhaps?) or a Tune Hotel issue.

Room Tip: Although centrally located, the room that I had on the higher floor (facing away from the main road...
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dearest Guest,

Thanks for the review.

Clean, comfortable and value for money. That's our pride. Our location is normally a strong positive for our guests. We focus on high quality basics, a 5-star bed and hot showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Happy to know how we have met your requirements perfectly. Thanks for this review, It's a pleasure to welcome you always.

Warm Regards,
De Silva- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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924 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
1 review
5 of 5 stars Reviewed November 20, 2012 via mobile

Good price, good hotel. Staff friendly and helpful. I request joining room and they delivered it although I have to wait 10 minutes for but it worth to wait.

Great location at the heart of George Town.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 20, 2012

This is my 4th time staying in Tune Penang; we managed to booked for 3 nights with my wife and daughter. The room are clean and cozy.
This hotel are strategically located at downtown area (just 5 min walk from Komtar), but if you drive to Penang, you may facing limited parking space within Tune premise (RM5 per entry)
But no worry, just park your vehicle opposite to Tune Penang (across Jalan Burmah), not many parking lots but I managed to park my car everytime I visit there.
Over-night park at New World Park car park very expensive (over RM15)

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Tune Hotel Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

We operate on a limited service concept, which means we provide the basic; bed and shower. The rest are indeed optional, you only pay if you need them. This helps in keeping prices competitive, where guests pay for only what they need.

For non-essential items such as TV, Wi-Fi, air conditioning, guests only pay if they need them. Guests not using the extra facilities won't be charged for them as part of the room price. The benefit of this efficiency is passed on to the consumer providing excellent value for money and low prices. As such this explains why car parking facilities are not part of the Tune model.

Once again, thanks for being our guest and for the review.

Warm Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 18, 2012 via mobile

Room is small but clean and comfortable, very good location to find food and "mirrors George Town". But remember, lobby is at 2nd floor, staff also very kind. I'm here for 3rd time, and I will back here again if I come Penang with my friend.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Hi There,

Thanks for staying with us. and for the review.

We put a lot of emphasis on ensuring that out hotel is functional and that, guests enjoy soothingly powerful shower for a relaxing treat.

Our location is normally a strong positive for our guests. As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Happy to know how we have met your requirements perfectly. Thanks for this review, It's a pleasure to welcome you always.

Warm Regards,
De Silva- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 17, 2012

If you are looking for an inexpensive place to sleep your whole gang of family while visiting Penang, Tunes Hotel is a very reasonable option as it caters to the basic needs of a clean and comfortable room at a very competitive price. It is also centrally located in town with many shopping and food outlet at walking distance from the hotel itself. Convenient and reasonably priced, clean and friendly environment! Great place to visit Penang and still keep it affordable for the whole family clan!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Comfortable bed and power shower makes Tune is a charm for the ones looking for good value for money.

Glad that you have enjoyed your stay with us and thank you very much for all your positive comments.

We wish to receive you again amongst us for another amazing experience.

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johor Bahru, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2012

Nice place to stay, very convenient and clean. Highly recommended. It was my first time to stay Tune Hotel. Great location! most of the food stalls and restaurant i wanted to go are within walking distance. Great Price. the rooms are clean and you really do pay for what you need to use.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Guest,

Thanks for the review .I am happy to know how we have met your requirements perfectly.

Compliments are always wonderful; it makes us motivated to be acknowledged while we take great effort in seeing into each and every need of our guests.

I am glad that we have met your expectations; making your stay a warmly memorable experience.

See you soon.

Rgds,
Sharon De Silva - Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2012

It was my first time to Penang and i have not regretted choosing this hotel.

First of all, Great location! most of the food stalls and restaurant i wanted to go are within walking distance.

Great Price. the rooms are clean and you really do pay for what you need to use. Toiletries and aircon usage are add-ons and does not come free with the room.

Room Tip: If you paid for the aircon, do check if it was activated the moment you slot your key card in for po...
See more room tips
  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Guest,

Thanks for the review .I am happy to know how we have met your requirements perfectly.

Compliments are always wonderful; it makes us motivated to be acknowledged while we take great effort in seeing into each and every need of our guests.

I am glad that we have met your expectations; making your stay a warmly memorable experience.

See you soon.

Rgds,
Sharon De Silva - Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Downtown Penang

Address: 100, Jalan Burmah | Section 15, Georgetown, Penang Island 10050, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Room Service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Georgetown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Downtown Penang 2.5*
Official Description (provided by the hotel):
Get 5-star beds at 1-star prices with Tune Hotels branded select-service hotels. The Downtown Penang hotel features 258 private rooms with en-suite bathrooms, centrally located in the heart of Georgetown, Penang. Food and attractions of Penang within easy reach. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via pay-as-you-use add-ons. ... more   less 
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotel Downtown Penang Georgetown

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