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“Just stay here!” 4 of 5 stars
Review of Tune Hotel Downtown Penang

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Tune Hotel Downtown Penang
2.5 of 5 Hotel   |   100, Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia   |  
Hotel amenities
Ranked #31 of 71 Hotels in George Town
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Just stay here!”
4 of 5 stars Reviewed November 18, 2012

Room is small but clean and comfortable, very good location to find food and "mirrors George Town". But remember, lobby is at 2nd floor, staff also very kind. I'm here for 3rd time, and I will back here again if I come Penang with my friend.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Hi There,

Thanks for staying with us. and for the review.

We put a lot of emphasis on ensuring that out hotel is functional and that, guests enjoy soothingly powerful shower for a relaxing treat.

Our location is normally a strong positive for our guests. As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Happy to know how we have met your requirements perfectly. Thanks for this review, It's a pleasure to welcome you always.

Warm Regards,
De Silva- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,109 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Penang
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 17, 2012

If you are looking for an inexpensive place to sleep your whole gang of family while visiting Penang, Tunes Hotel is a very reasonable option as it caters to the basic needs of a clean and comfortable room at a very competitive price. It is also centrally located in town with many shopping and food outlet at walking distance from the hotel itself. Convenient and reasonably priced, clean and friendly environment! Great place to visit Penang and still keep it affordable for the whole family clan!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Comfortable bed and power shower makes Tune is a charm for the ones looking for good value for money.

Glad that you have enjoyed your stay with us and thank you very much for all your positive comments.

We wish to receive you again amongst us for another amazing experience.

Warm Regards,
Sharon- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johor Bahru, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2012

Nice place to stay, very convenient and clean. Highly recommended. It was my first time to stay Tune Hotel. Great location! most of the food stalls and restaurant i wanted to go are within walking distance. Great Price. the rooms are clean and you really do pay for what you need to use.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Guest,

Thanks for the review .I am happy to know how we have met your requirements perfectly.

Compliments are always wonderful; it makes us motivated to be acknowledged while we take great effort in seeing into each and every need of our guests.

I am glad that we have met your expectations; making your stay a warmly memorable experience.

See you soon.

Rgds,
Sharon De Silva - Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 15, 2012

It was my first time to Penang and i have not regretted choosing this hotel.

First of all, Great location! most of the food stalls and restaurant i wanted to go are within walking distance.

Great Price. the rooms are clean and you really do pay for what you need to use. Toiletries and aircon usage are add-ons and does not come free with the room.

Room Tip: If you paid for the aircon, do check if it was activated the moment you slot your key card in for po...
See more room tips
  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Guest,

Thanks for the review .I am happy to know how we have met your requirements perfectly.

Compliments are always wonderful; it makes us motivated to be acknowledged while we take great effort in seeing into each and every need of our guests.

I am glad that we have met your expectations; making your stay a warmly memorable experience.

See you soon.

Rgds,
Sharon De Silva - Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 13, 2012

Well, it was a short overnight stay in Penang - what i really need was a good shower and a comfortable sleep after long day of travelling / working. I am satisfied with the value and price paid for the stay. Not to mention the hotel is strategically located and convenient too, good for back-packer stay as well.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel

We offer the basic; a comfortable bed and hot shower for a wonderful slumber experience, always located centrally, all at extremely affordable prices.

It's rewarding to have guests return with great feedback like yours, and we are happy to have made your stay and a warmly memorable experience.

Tune is a charm for the ones looking for a place that is clean, secure and value for money.

We wish to receive you again amongst us for another amazing experience.

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandar Seri Begawan
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 12, 2012

It was our second time to Penang and we decided to stay again with Tune Hotel as we had remarkable time, the last time we stayed.

While for our October'12 stays, we had a few issues regarding the room. It was neither about the size of the room or basic amenities. We actually got a bigger room than last time.

The major issue is the daily room cleaning service was terrible. They did not bother to sweep/vacuum/mop the floor and clean the toilet properly. At that time, we had four rooms checked-in, all rooms situated on the same floor, and just next to each another. All four rooms were not clean daily as expected. Beds were made, toilet rolls were replaced but they did not do the above. Feedback to Lobby and yet, still similar issue. Perhaps, they have new daily cleaning service policy whereby floor do not have to sleep/vacuum/mop and toilet do not have be clean.

Second, the speed of water drained out is slow and not normal. Hence, when either of us bathed or washing our hands at basin, a pool of water was accumulated as if the drain was completely clog. Actually, it would take an hour for the water to be completely drain off. This happened throughout our stay.

For the positive feedback, the bed and pillows were still as good as before. Location was superb, located in central of Penang Island. Where and who else, you could get a stay with such an affordable price.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 9, 2012 via mobile

Hi, for our yearly trips back to georgetown, its always been tune hotels.

Can't beat tune hotel if all you need is a place to spend the night after the whole day out taking in the sights and tastes in georgetown. The new quad rooms are a blast with 4 beds..real value for money.. Clean, great showers..and the aircond was unlimited inclusive when booking quad. Thumbs up !!!

Stayed November 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, December 3, 2012
Dear Tune Hotel Guest,

Thanks for the great review of our Quad rooms

We are constantly looking for ways of rewarding guests and providing great value for money and wish to receive you again amongst us for another amazing experience.

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Downtown Penang

Address: 100, Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#4 Best Value Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Downtown Penang 2.5*
Number of rooms: 248
Official Description (provided by the hotel):
Staying true to our unique no frills concept, we provide you a good night's sleep at outstanding value. Our hotels come with high quality beds, power showers, 24-hour security system, and are conveniently located near transportation hubs and popular local attractions. Unnecessary costs are kept at bay by eliminating facilities that you might not need such as swimming pools, gyms, spa rooms etc. Stay within walking distance to the famous dining places of George Town like the famous Lorong Selamat Char Koay Teow. Penang's most famous beach, Batu Ferringhi, is half an hour's drive away from our hotel. The famous hawker centre along Gurney Drive is a must try, and so is the New World Park located right next door to us. ... more   less 
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotel Downtown Penang George Town

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