Stayed there last weekend on 20/9 - 21/9/09. Realised both the rooms were infested with red bugs that bites. Checked with duty officer at 4am requesting to change rooms but was told that's how it is. Then requested to change mattress but still there awful loads of them. The supervisor Mr Lee refused to get us a diff room at other hotels, but refunded only 1 nite while charging full for another. Could sleep bcoz of the bugs and compounded by the loud noise from the KTV on 1st floor till 6am!!! Will never recommends this place plus already file complaint with Consumer Triibunal over the rooms condition!
Location: Malaysia > Penang > Penang Island > George Town
#8 Spa Hotel in George Town
Price Range (Based on Average Rates):
Hotel Class:3 star — Garden Inn 3*
Number of rooms: 41
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- Also Known As:
- Garden Hotel Georgetown
- Garden Inn Penang/George Town