We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Refurbished old building, ordinary hotel” 3 of 5 stars
Review of 1926 Heritage Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added 1926 Heritage Hotel to your Saves list
1926 Heritage Hotel
3.0 of 5 Hotel   |   227 Jalan Burma, George Town, Penang Island 10050, Malaysia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #25 of 54 Hotels in George Town
Kuching Sarawak
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Refurbished old building, ordinary hotel”
3 of 5 stars Reviewed November 1, 2012

Stayed only 1 night at the hotel before moving on to my next destination very early in the next morning. So, didn't had the chance to try out the swimming pool and brekfast. The hotel room is very ordinary, room is reasonably clean, LCD tv, instant hot water shower is working. Hotel service is okay. Chinese restaurant is just next door of the hotel.
If you are driving to the hotel and relying on Google map, please be warned that the location of the hotel indicated on Google map is wrong (as of 25th Oct 2012).

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

277 reviews from our community

Traveler rating
    29
    113
    99
    18
    18
See reviews for
41
57
29
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hong Kong, China
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 26, 2012

I decided to stay here as it looked quite close to all of the main sights in George Town, it had a pool and it was cheep. Its quite a large Hotel which at the moment is undergoing some renovations to the rooms, they do need it. I had booked a single queen size room for myself for 5 nights. The room was fairly clean and functional. The bathroom was nice and clean, which goes a long way, but BYO toiletries. The shower was not very strong or hot but warm at least. I quite like walking so walked in to George Town see see every thing that i wanted on 2 days its not far maybe 10 mins of brisk walking. I found the beds quite commutable but then i have been living in asia for 3 years now and am used to the hard mattresses. I was disappointed about the pool which is beautiful, but right next to the car park all they would have to do to make this better is put some terracing up to make it a little more private.

Like i said the room was clean but it smelt very bad of damp, this is usual in Asia and normally once the Aircon has been put on for a pit the smell soon leaves, the smell never left this room not in the five nights i was there.

Breakfast was basic not thing special, if i was going again would i book breakfast no i would find some street food which is much better, cheeper and a far more enjoyable experience.

If i was going to Penang again i would not book this hotel i would stay closer to george town around the Loves lane area where there looked to be some very nice places to stay, close to bars restaurants and a mix of travelers to meet and socialize with.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 13 cities Reviews in 13 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed October 23, 2012

Sorry followers, but this is not a good one. I chose this hotel based on TA reviews. I sometimes wonder what it takes to make people happy? not a lot I guess.
I arrived early evening, a surly reception, but I attempted to engage with the guy on reception. I was only here for one night and explained that I would be back in 4 days and may chose to stay on my return.
The guy could not have cared less, Real attitude.
The trek to the room was down a long noisy corridor which one could tell once oozed charm, but now it needs a lot of TLC,
The room was a shock!!!!
It was the worst room I had ever had! fact! Small, dark and dingy, smelly beyond that of just dampness. The shower room was evil, the walls were black with mould, the smell was disgusting and the shower head would not even fir into the makeshift bracket on the rail.
Mr personality on the desk would not give me a different room, I had booked a 100 RM room and that was it.
The bed was as hard as rock and the air con was noisy and only had 2 settings, on or off.
The towels were thread bare. Added to which that lovely long tiled corridor is an echo chamber and late night revellers returning to bed need to be aware that every footstep and every word is echoed into every room.
Thus I endured a very sleepless and uncomfortable night.
Breakfast, well that was an even bigger joke, it was the most disgusting presentation of slop that I have ever had to encounter, in the UK you would not have been allowed to give it to pigs. This is one cook that had no pride in what he did. The only thing I can say is that it was disgusting. I was glad to leave this place, vowing never to return.
I understand that they are in the middle of a refurbishment programme, and I had hoped to get a refurbished room, but sadly no. Who knows what it will be like when they finish, but I certainly wont be writing a report on it.
Location wise, it is on a very busy road where taxis are few and far between, and on a rainy night in Georgetown, it's a long long way from home!

Room Tip: Go to Gurney drive and find a nice hotel and pay double the price for the pleasure
See more room tips
  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballarat, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2012

A large hotel with all meals catered for in the dining or breakfast room. This was one of my best nights in KL. I felt as if I had stepped back 100 years. It was the ex army headquarters and refurbished by a group of Chinese brothers who purchased it because their grandfather had been the army cook there in earlier times. I had a nice, large comfortable and clean, room, with fridge, bare polished wooden floor, large bathroom and french doors opening onto a deck above the in ground pool and furnished with a small table and chairs. The restaurant was clean and basic in keeping with the flavour of the renovation, and the food was a nice, mild Chinese style in the old style. The breakfast was really superb with a great range of cooked foods, both western and eastern with a good selection of drinks, coffee bar and tea included in the room rate.
I found the owners to be most pleasant and hospitable and proud to impart their knowledge of of the history of this early British/Malay colonial building.

Room Tip: Better to ask for a room further up the long passage for added quietness. It didn't have a lift.
See more room tips
  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2012

It was old colonial building, we stayed there for 3 nights in family room which is quite spacious. It's like interconnecting room with wardrobe and hangers. provide TV ( not much channels), supercool AC with fast WIFI in the room. No problem checking in/out. Need to give deposit which was refund when u check out.Breakfast was good for value. It was around US$ 50 for family room for 5 with breakfast. one negative point was No fridge in the room. A lot of food stall and eateries nearby.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 11, 2012 via mobile

Stay this hotel few times on weekdays. I chose this hotel because it is cheap and wih swimming pool.

I book standard room with two single bed. Cleanliness is so so and this hotel is a bit antique feel. A bit run down especially the doors.

Never try their breakfast before but my collegue comment that their breakfast is not nice and nothing special.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 9, 2012

The room was fairly clean and functional. It was clear that the sheets hadn't been changed (or were really badly stained - sometimes it's hard to tell). The bathroom was nice and clean, which goes a long way, but BYO toiletries. I like the aged ambiance of the building and each room comes with a very nice balcony, by far my favorite part of the hotel. However, to sum everything up:

(1) Decent hotel with an OK pool, but it is far enough away from Georgetown proper that you'll probably need to take a taxi. It is NOT in Georgetown, so if that is your aim, it's location will limit your ability to come and go.
(2) The desk staff was totally useless. I asked where there was a spa - no idea (is this still Asia?!?). I asked them where the nearest coffee shop was - no idea. My colleague even asked where the nearest bus stop was and instead of sending her to the one 30 m. away, they sent her about 2KM away and it was the wrong stop! All the desk staff can do is check you in & out, and call you a taxi. Do your own research before you go.
(3) Clean enough, but it would seem that there are occasional oversights in turning over the rooms.
(4) Be prepared for a loud stay, as the rooms are not well soundproofed (but it's a 1926 construction, so what do you expect, really?)

The beds are comfortable enough, the hot water is plenty, the aircon was like an igloo, the breakfast was pretty good, and the price is pretty affordable. So, if you want to sacrifice a bit of location and a bit of a clueless staff, you'll be just fine. (Note that there IS car rental right in the lobby of the hotel, so if you get there and decide you just really NEED to get away and see more, you can rent a car right there).

Room Tip: Try to get one overlooking the pool OR on the side away from the parking lot. Ours overlooked the pa...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to 1926 Heritage Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about 1926 Heritage Hotel

Address: 227 Jalan Burma, George Town, Penang Island 10050, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#3 Best Value Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — 1926 Heritage Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
The 1926 Heritage Hotel has just undergone a refurbishing program which involves changing of all furniture an bedding in all categories of room, the basic amenities are 32" LCD flat panel TVs, tea and coffee making and mini fridge (with the exception of standard room and cottage room) Free wi-fi is standard feature in all rooms and in the public areas.The original building was built in 1926, the property once served as a home to British colonial immigration officers and local administrators of Penang. Located off Imigresen Road and Burma Road, 1926 Heritage Hotel occupies 24 heritage link houses beautifully restored to its former glory.In 1999 The State Government of Penang under PDC (Penang Development Corporation) invested a significant amount of funds to refurbish this colonial property as a heritage hotel with most of its Anglo-Malay architectural essence still intact. Surrounded by spacious rooms, wooden interiors, long corridors, balmy balconies, beautiful victorian windows as well as pictures of the old Penang, a sense of nostalgia can be felt throughout the property. And we top that experience with warm, friendly service.The Hotel is conveniently located in the heart of the historic city of Georgetown, founded in 1786 by Captain Francis Light. Listed as a UNESCO heritage city, Georgetown is a one of a kind melting pot of cultures, heritage, foods and festivals from diverse communities.1926 Heritage Hotel is all about bringing you the wholesome experience of the British colonial era and the spirit of Malaysian hospitality from the very moment you step into our lobby. We at 1926 Heritage Hotel are ever ready to go the extra mile to ensure your stay with us will be most memorable. Your satisfaction is our number one priority and we hope that every second you spend with us will be filled with nostalgia of the colonial era. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Travelocity, Ctrip TA, Despegar.com, Odigeo and Tingo so you can book your 1926 Heritage Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
1926 Heritage Hotel Penang/George Town

Owners: What's your side of the story?

If you own or manage 1926 Heritage Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.