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“cannot understand why this hotel is so highly-rated??” 2 of 5 stars
Review of BestStay Hotel Pangkor Island

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BestStay Hotel Pangkor Island
2.5 of 5 Small Hotel   |   Lot 55, Jalan Pasir Bogak, Pangkor, Pulau Pangkor 32300, Malaysia   |  
Hotel amenities
Ranked #3 of 13 Pangkor B&B and Inns
Subang Jaya, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“cannot understand why this hotel is so highly-rated??”
2 of 5 stars Reviewed October 19, 2013

booked it last minute during peak season, after reading all the positive feedbacks of others.

very disappointing. besides the cleanliness and friendly staffs, there is nothing else to shout about.

this is not even a hotel, but more like a basic inn, providing you bed and bathroom, that's it.

facing the road, you can hear the traffic clearly from your room, no hotel compound, no view at all, just rooms. no lift, you got to use the steep and narrow stairs.

i certainly do not enjoy carrying my luggage up and down the stairs. and my old-aged parents got a shock when they realized this was the kind of "hotel" i booked for them!

first and last time staying here. i prefer somewhere more "holiday-feel" when i go for a break..

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
    24
    20
    4
    2
    0
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Phuket, Thailand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2013

In this price range, this exceptionally good value & almost new. Spotlessly clean, hot ensuite shower & toilet, air-con, 24hr movie channel, 500 meters from Ferry, & Simon's fluent English & superb servicefrom him & his smiling staff. What is there not to possibly like ?!

Room Tip: A room away from Mosque would be a bonus
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Top Contributor
67 reviews 67 reviews
62 hotel reviews
Reviews in 55 cities Reviews in 55 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed July 16, 2013

Large, bright, basic room. Quite noisy when the Mosque was 'calling to prayer', otherwise quiet. WiFi didnt reach the room sadly.
Very helpful staff and very easy to walk into the town or hail a taxi to the beaches.
24hr film channel!

Room Tip: No wifi on the top floor.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Top Contributor
67 reviews 67 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 28, 2013

Pros: The owner is friendly, the room is impressive. Was cleaned every day. Hot water shower and free drinking water. Got a room to dry clothes. Best thing for island hotel.
Very near to the Ferry terminal but far from the beach.

Cons: Experienced the worst. Reached the hotel at 8 AM in the morning and surprised to see the hotel locked. After a while a Malay lady came out and she dint even let us go inside. After taking the reservation sheet in, she came back after 5 mins and just replied "No" and went inside and locked the door.
Just imagine how stupid it is.. Some one we managed to call back. She don't know English. and told us that her boss is sleeping and we have to come later or wait on the road.
We were about to cancel the reservation and then the boss came. Though he apologized for his employee's behavior, it was really frustrating to experience such thing in the beginning of our trip.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 24, 2013

I booked a 3 night stay on basis that others said the staff were friendly and helpful. I did not find that to be the case for me. I would have checked out by 2nd day except I could not get refund. The aircond was very noisy.

  • Stayed April 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darjeeling
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2013

Friendly family run buisness & friendly staff who advise best places to eat & visit without even asking....... quiet room & no outside noise & room was finished to a very high European city standard & incredibly clean - i couldnt have asked for more - hired scooter next door! highly recommendable just for the friendly vibe........

Room Tip: I was in single room 104
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 26, 2012

Located a stone thrown away from the jetty, this place is perfect if you're looking for a place that you will spend minimal time in. Rooms has the bare minimum of amenities albeit is very clean. It is quite far from the beach. Price is competitve compared to many other stays in Pangkor.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BestStay Hotel Pangkor Island

Address: Lot 55, Jalan Pasir Bogak, Pangkor, Pulau Pangkor 32300, Malaysia
Location: Malaysia > Perak > Manjung District > Pulau Pangkor > Pangkor
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #3 of 13 B&Bs / Inns in Pangkor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BestStay Hotel Pangkor Island 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
Beststay Hotel is a cosy and affordable hotel located in the heart of Pangkor Island. Well designed and furnished, the hotel has a simple and clean decor which exude an aura of cosy comfort. Here you can find almost everything you need for good relaxation and entertainment. The hotel is located about 120 metres away from the Pangkor Ferry Jetty, 5 minutes walk to the town center and 3 minutes away from the nearest beach by taxi. Taxi is easily available and travel to any location in Pangkor Island is a breeze from the hotel because of its location. Outings & Recreations can be arranged for you by request.Facilities & FeaturesModern room amenities include:- individually controllable air-conditioning- bathroom with cold/hot shower- LCD TV with Astro channelsHotel Facilities:- High-speed wireless Internet access.- cold/hot drinking water ... more   less 
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Also Known As:
BestStay Hotel Pangkor Island Pulau Pangkor

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