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“5 Star hotel of the 80's ! Classic !” 3 of 5 stars
Review of Impiana Hotel Ipoh

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Impiana Hotel Ipoh
4.0 of 5 Hotel   |   18, Jalan Sultan Nazrin Shah, Ipoh 30250, Malaysia   |  
Hotel amenities
Ranked #21 of 50 Hotels in Ipoh
chennai
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“5 Star hotel of the 80's ! Classic !”
3 of 5 stars Reviewed 5 days ago NEW

A classic hotel , might be a glorious one once upon a time ! What is amazing is that they still maintain the same. Very spacious room, with all basic things you may look for a day's stay. Breakfast had a decent spread, palatable. Overall an average experience !

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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273 reviews from our community

Traveler rating
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    77
    30
    26
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72
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82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

The location is nice, near the Ipoh town. The staffs were friendly and helpful, bell boy helped to carry the luggage, reception staffs were polite and took an immediate action when needed help.
Will stay again since I had a good experience in this hotel.

Stayed April 2015, traveled with friends
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petaling jaya
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

services provided by hotel staff was excellent and commendable. there are always smiles on their faces which made my stay at the hotel pleasant and felt welcomed.

however, something needs to be done with the water pressure in the bathrooms (level9).

all in all, happy to have stayed here

Stayed April 2015
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Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Back again for my business trip. Noticed ongoing enhancement work at the hotel. Was informed by the staff that the hotel will further update the rooms and facilities in 3rd quarter. Fast and free wifi provided which is definitely a plus point as I need it for Skype conferencing. This hotel never fails to give me a warm welcome and the concierge recognised me the moment I stepped out of my car. However, I noticed the breakfast standards has really deteriorated. Used to enjoy the breakfast. Room is clean and spacious, always liked the scent of the amenities they provide in the room - not to mention quite an extensive range. For the price that I pay - no complaints.

Room Tip: Club rooms with facilities
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  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived late in this hotel, bellman never offer any luggage assistance.. Check in was fast by night reception guy. Room was nice and clean. But towel and bottle water was missing. Buffet breakfast was average or not up to 4 star hotel standard. Really disapointing. Manager and Chef talk around buffet area but not even bother if the dishes not been refilled. FB service need to be improve same goes to Bellman. However Housekeeping staff was really helpful. Thank you to Housekeeping attendent who maid up the room during my stay.

Room Tip: request higher floor for better view and ask room away from lift. bit noisy. Could hear people waiti...
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Jose, California
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

i have been using the impiana as my business hotel for the past 20 years, [my company made me do it !] and have recently decided to move to new surroundings. the hotel was renovated about 6 years ago, and they are NOT maintaining what they renovate. the staff is not trained. the upper mgmt is not interested in running a tight ship. the food is average, the pool has been closed for 2 years with a sign saying "under renovation", they refuse to do anything about their very slow internet connection, AND the location is not convenient. you can NOT walk to good restaurants, shopping or downtown from the hotel unless you j-walk [or run] across a very busy 4 lane blvd.

you would be better off staying at the MH-Studio hotel or the WEIL Hotel. they are newer hotels that appear to have their acts together, and they are in walking distance of many shops and restaurants. so if you are passing thru ipoh and just need a room to crash just for the night, i suppose that the impiana would suffice, but dont stay any longer than that or you will get frustrated.

Room Tip: backside of the hotel is quiet. streetside is very noisy from local traffic.
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  • Stayed April 2015, traveled on business
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel gives you the impression that it used to be grand in the past. Rooms are clean and spacious. Nice location, easy to find, close to the city's park. Don't mind staying there again if we are in Ipoh.

Room Tip: Go for higher floor as it fronts a main road
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  • Stayed February 2015, traveled as a couple
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Impiana Hotel Ipoh

Address: 18, Jalan Sultan Nazrin Shah, Ipoh 30250, Malaysia
Location: Malaysia > Perak > Kinta District > Ipoh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Ipoh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Impiana Hotel Ipoh 4*
Number of rooms: 168
Official Description (provided by the hotel):
The Impiana Hotel Ipoh is the leading business hotel in Ipoh city and preferred medium sized hotel amongst local residents, tourists and international corporate because of our commitment to high international standards of service throughout the hotel. The Impiana Hotel Ipoh, Perak is ideal for both business and leisure travelers with a business club lounge, high speed connectivity, convenience store, modern banquet facilities and great eateries to suit every occasion. ... more   less 
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Also Known As:
Impiana Casuarina Ipoh

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