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“Modern business hotel” 3 of 5 stars
Review of Vistana Hotel Kuantan

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Vistana Hotel Kuantan
3.5 of 5 Hotel   |   Jalan Telok Sisek, Kuantan 25000, Malaysia   |  
Hotel amenities
Ranked #3 of 42 Hotels in Kuantan
Singapore
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
“Modern business hotel”
3 of 5 stars Reviewed 4 days ago NEW

We stayed one night in an executive deluxe room at Vistana Hotel costing Ringgit 190++ (total: Ringgit 220) without breakfast.

Check-in was brisk and we were given a room on the top floor (6th floor) near the lift. First impression was good: the room although not very spacious, was very clean and newly redecorated with a pool view. I like the king size bed with its soft mattress although my husband felt it was too soft. The bathroom has nice modern sanitary fittings and great shower. Complimentary wi-fi in the room was a little slow. We made use of the gymnasium with ample modern equipment and open 24 hours.

The hotel is located a little away from the city centre and not within walking distance to shopping malls. The one way traffic system makes it inconvenient to drive towards the city centre. It is not safe to walk along the main road to go to the food centre across the river. The only way is to walk around the back of the hotel and cross the river using the dodgy looking suspension bridge. I did not dare to attempt to use the bridge so we had to drive. Car park was quite full when we returned due to events held in the hotel.

Unfortunately the room we were allocated was below some rooftop air condensing unit. The noise was quite loud at night so we had trouble sleeping. Upon checking out the next day, I made it a point to mention to the front desk staff when she asked how was our stay. I have marked down the hotel due to the issue with the noise.

  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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51 reviews from our community

Traveler rating
    13
    30
    6
    1
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12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed there for 1 day for business trip
stay in deluxe room
Accomodation- small room, but cosy and very clean,
Meals- variety of malay meal mixed with some western food, quite okay
Price- affordable, a little bit expensive

  • Stayed February 2015, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
52 reviews 52 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed a night in this hotel, not an international chain so you cannot compare the standard services.
Reception efficiency is above average, nice waiting lounge.
Room is quite spacious, but room view is normal.
Clean bedsheets, clean towels, proper kettle, TV, hot shower, cannot ask for more. Good WIFI connection.
Missed the breakfast as I got an invitation for local food.
I would like very standard hotel but the location is a little remote as you cannot really walk out nearby. Need a car to move around.

Room Tip: Stay high floor
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  • Stayed April 2015, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night and it was a comfortable one. Upgraded to family room with one queen and a sofa bed. The wifi, the room, the bed and amenities in the room was good enough for me. Location wise, is near enough to the city centre. The frontdesk service was good and polite. Recommended and worth the money paid.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel to stay at kuantan. Price is relevant to the quality and standard. Much better hotel to stay at the vicinity compared to other hotels... Very good location and very short drive to teluk chempedak.

Stayed March 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipoh, Malaysia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel Is located along the main road but tuck away. Easy to access. Friendly and a welcoming reception. It is nearly to a lovely clean beach. A good place to unwind and for business trips. Every thing is OK except the cafe needs to bring out better spread of food

Room Tip: Choose a room away from the Air Handling Unit because it can be slightly noisy (huming sound)
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  • Stayed March 2015, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 29, 2015

Stayed here for the weekend. Newly refurbished. Room was clean. Toilet was clean as well. Comfortable bed and pillows. Check in was efficient. I hope they can keep up the good service. Will definitely come back here again.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon A, Manager at Vistana Hotel Kuantan, responded to this review, 4 weeks ago
Thank you for staying with us and for taking the time to provide us with feedback. We are delighted to read about your pleasant experience with us and that our newly refurbished room had exceeded your expectation.

We look forward to welcome you back during your next visit in Kuantan for another memorable hotel experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Vistana Hotel Kuantan

Address: Jalan Telok Sisek, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 42 Hotels in Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vistana Hotel Kuantan 3.5*
Number of rooms: 215
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