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“One of the worst” 1 of 5 stars
Review of Le Village Beach Resort

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Le Village Beach Resort
3.0 of 5 Resort   |   Lot 1260, Sungai Karang | Berserah, Kuantan 26100, Malaysia (Formerly Duta Village Beach Resort)   |  
Hotel amenities
Ranked #31 of 40 Hotels in Kuantan
Malaysia
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
“One of the worst”
1 of 5 stars Reviewed August 21, 2012

This is essentially a time share resort, which has seen better days like in the early 80s. The management doesn't do anything to upgrade its the facilities so the pool is uncleaned, rooms very dated and broken down. Some rooms have no shower spray and just an opening. Rooms smelt musty. It has a decent beach front area but if you plan to stay here, check the rooms first.

Room Tip: Staying on the beach is a better option
See more room tips
  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Traveler rating
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    12
    8
    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 17, 2012 via mobile

Nth at here ,poor food quality,smelly,no water sport n facilities here.rooms smell odour.all things bad n very disappointed to me .dont waste money n times at here.

  • Stayed June 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 7, 2012

their service are good. the staff are very attentive and helpful. the place looks not well maintain but it's kind of quiet and serene.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 2, 2012

Am really upset as had spent my precious leave here, only 2 have to spend more money to recover from a terrible attack of bed bugs. Water pressure terrible, shower hose broken, window frames broken, terrible breakfast!

  • Stayed January 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kl
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 11, 2011

Yes..experiences i got just the same as i read reviews from others here. the room condition is very poor, water heater in the bathroom is the cheapest brand you can get in the market. Breakfast quality sucks, 2 days in here, first day i had mee goreng, cold coffee, and cucumber. 2nd day maggi goreng with nasi-from-yesterday-leftover. Not worthy to compare with the price.

me and my family totally disapointed and 110% not recommend to others. Believe me, stay other place, avoid this freaking resort!!

  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Top Contributor
58 reviews 58 reviews
49 hotel reviews
Reviews in 39 cities Reviews in 39 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed November 26, 2011

Spent 2 nights in this hotel through a time sharing program.

The entrance of the hotel looks as if it's no longer in business. In fact I missed the entrance from the main road as it's full of bushes. The lobby was old and worn out. It seems the management neither understand nor care about the first impression to customers.

I handed over the hotel voucher and the staffs started to flip through a stack of papers. Oh boy... they have no computer to manage customers' booking. After 5 minutes of browsing, they realized that they are running short of rooms. I can't believe this! I requested for a double bed room and I was told that all studio rooms are with twin bed. Immediately a gentleman who looked like the supervisor offered me a free upgrade from studio room to chalet. After waiting for another 5 minutes as the staffs were looking for a unoccupied chalet (browsing the same stack of papers again), I was finally given a key.

I drove over to the chalet and before I could park my car, I realized that the chalet door was ajar and the bed was a mess. It seems that the room had not been made up. I looked at my watch and it was 4.00pm.

I drove back to the hotel lobby and informed the receptionist about it. One of the staff picked up the phone and called the house keeping. There was no answer. They looked panic and didn't know what to do. They asked me to take a sit and wait.

I went downtown and came back at 5.30pm. The room had been made up. I agree with previous reviewers that room was badly worn out. Other than a rough paint job on the table and wardrobe, The room was poorly maintained. Paint on wall was chipped off and ceiling was full of water stain. The bath room has a instant water heater with low water pressure. The heater was old. I recognized the model to be at least 15 years.

The room has a king size bed and it was comfortable though. The bed sheet was clean. There were 4 pillows which were neither too soft nor too hard. Just nice. Two towers were hang on the tower rack. There were neither hand tower nor floor map. So I had to be very careful after a shower as the parquet floor was smooth and slippery.

Tea/coffee making facility was available in the room. However there was only 1 pack of tea, no coffee, 3 packs of creamer and 3 packs of sugar. Once again the house keeping had not done their job.

There was no hair dryer on the room. However one was sent over in 30 minutes after I made a request through a phone call from the room.

IMHO the management didn't put enough attention into the hotel and I had a feeling that they didn't even care to maintain the hotel properly. I don't think I'd stay in this hotel again, even I don't have to pay a cent since this was a time sharing entitlement. There are definitely better beach hotels out there (Holiday Villa Cherating, for example) at about the same price.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuantan, Malaysia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 21, 2011

We stayed at Duta Village Beach Resort for two nights earlier in 2011 and had a lovely time there. The resort is easy to walk around and boasts some great scenes of nature.

The chalet was very nice, two bedrooms, small bathroom and kitchen area. Some of the carpets and door frames need to be worked on but generally it was comfortable. The chalet is old-style but that's what it's supposed to be, so don't expect five-star luxury if you're staying here! However, it was clean and we had an enjoyable time there.

The beach is just a short walk away through the resort. We also sampled the food on offer at the poolside restaurant and found it to be very good and worth paying the money for.

Room Tip: Go for the biggest sized chalet with two bedrooms.
See more room tips
  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Village Beach Resort

Address: Lot 1260, Sungai Karang | Berserah, Kuantan 26100, Malaysia (Formerly Duta Village Beach Resort)
Location: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#8 Top resorts Hotel in Kuantan
#9 On the Beach Hotel in Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Village Beach Resort 3*
Number of rooms: 100
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Also Known As:
Duta Village Beach Hotel Kuantan

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