This hotel is relatively new. I'd booked it when I signed up for the Kuantan160km cycling event and it was the nearest hotel to the starting point for the race. The room is pretty decent. Initially, the hotel was strict in not letting the bikes up into the room but they relented when the conference room that was supposed to "store' the bikes overflowed.
Almost everything in the room worked well (though the airconditioning in my friend's room was not working well initially but was fixed later on), except for the safebox. I'd called the reception and informed them to change the safebox but 2 days later, nothing was changed and its as if my call was never made. Heck, I decided not to use it anyway since its not secured to anything and can be carried out of the room...
There's supposed to be wifi but the wifi connection is so limited that you could only get in at the sofa area near the hotel reception and the wifi can only take in a limited number of people using it. Yes, its that bad...
We went up to the swimming pool at the top of the hotel after our cycling event, but no pool towels were available. There's just no staff manning the pool area. Nonetheless, we are just there to soak our tired legs and bodies and were out in a jiffy.
Sound-proofing was minimal and I could hear the chambermaids' chatter even with my room door closed. The same goes for those bunch of teens who decided to play catching around the same floor at about 10.45pm cos the echo effect was amazingly strong... No one stopped them and I was just too tired to bother about it.
The hotel restaurant is only so so and the row of shophouses beside the hotel is not opened yet. Thus, if you need some good food, you gotta drive into Kuantan town which is a short 15mins drive away. Else, Macdonalds is a short 15mins walk away.
Overall, its stayable and if you just need a room, its really quite nicely done up.
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