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“bad” 1 of 5 stars
Review of Sempurna Resort

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Sempurna Resort
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Sempurna Resort
Jalan Tls 1, Taman Indera Sempurna, Kuantan 25150, Malaysia   |  
Hotel amenities
Ranked #36 of 39 hotels in Kuantan
kuantan
1 review
1 helpful vote 1 helpful vote
“bad”
1 of 5 stars Reviewed March 28, 2013

i came to the swimming pool with my family,i pay rm9 per head,end up i cannot use the adult pool with so many reason given by the workers,even the child pool also very bad with the water turn into brown colour,the surface also suck becoz very pain to put my foot into it,if i felt that pain,how about my children,changing room also very mesy with rubbish and not doing the clean up,management is not doing their job,very terrible place

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed February 8, 2013 via mobile

- do not expect you are staying at "hotel" when you choose to stay here.
- the worst front desk service- they will never pick up your phone call!!
- Be ready for the annoying non sound proof room.
- Bring your own basic amenities ie towel - they won't give you unless you request them personally: bear in mind that the phone is never being pick up, you have to meet the front desk girl who only can be seen by ringing the counter bell.
- Be prepared with the 'jungle karaoke', you can't even close your eyes to relax with an overnight, earache singing.
- The large swimming pool is never worth for the money if the service is truly hurting.

  • Stayed February 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuantan, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 28, 2012

I checked in on 16th Nov 2012; Room 104. The room is quite big because its at the corner of building so I guess the room slightly bigger than other Superior room. However the air cond make noise, small tv, no carpet, queen size bed with small stain on the bed sheet. The bathroom is big with hot water but the sliding glass made my son kept on peek on me!

Breakfast is ok. Nasi lemak, porridge, bread etc. No room service. You have to go to cafe for ordering.

Pool great for kids but I think it is not well-maintained. The swimming pool is stone texture, rough to your feet.

Overall, OK for RM110+ 16% tax during peak season.

Room Tip: Deposit RM30 for extra key card.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sempurna Resort

Address: Jalan Tls 1, Taman Indera Sempurna, Kuantan 25150, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #36 of 39 hotels in Kuantan
Price Range (Based on Average Rates): $
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