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Swiss-Garden Resort & Spa: Traveler Reviews


Swiss-Garden Resort & Spa
2656~2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia
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Traveler Reviews

78% Recommend
4.0 of 5 stars 49 reviews
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All (49)
[ Date ] [ Rating ]
Not bad

Swiss-Garden Resort & Spa

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4 of 5 stars
joyce_philip 5 contributions
Johor Bahru
Sep 15, 2008 | Trip type: Family
1/1 found this review helpful

the hotel was not bad, staff are all well trained. very polite and friendly . we book the room through hotel website, write in to request for decoration for the room as it was actually a birthday celebration trip. the management reply the very next day .beside the room decoration they even present a free birthay cake as a welcome gift. it was really warm. the only weak point is the beach itself was not so good . the sand was not white at all .the sea also not clear ..but luckyly it was not too far to travel to another beach which is teluk cempedak . so we just need to spent 10-15 mins to drive n enjoy the beach there . overall everything is ok. a place for relax.

  • Liked — overall all okay
  • Disliked — the beach
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Romantic getaway
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since September 15, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping, Skiing / Winter sports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Simply Great

Swiss-Garden Resort & Spa

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5 of 5 stars
Fei-Low 41 contributions
Kuala Lumpur, Malaysia
Aug 27, 2008 | Trip type: Family

This is the second time we stayed here. Stayed here in Early Aug, Booked a suite for 2 days. Was upgraded because the hotel was full. Exec suite was good except that it can get a bit dark at night when you wanna do some reading, must improve on lighting in lounge area.

Left the next day at 4pm because daugther was very ill. Was charged for one night stay even though we decided to leave pass check out time. Was very touch by the gesture, rare nowsaday to find hotel that is compassionate.

The hotel is situated in a nice stretch of beach in Kuantan, I always managed to relax when i see this beautiful fine sandy beach. Will definitely come again.

  • Liked — The Beach
  • Disliked — nothing really
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since November 07, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful Getaway

Swiss-Garden Resort & Spa

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4 of 5 stars
MdmCoco 3 contributions
Singapore
Jul 28, 2008 | Trip type: Family
1/1 found this review helpful

We arrived in the evening and check in was a breeze. Kids love the hotel especially the pool and the beach just right next to it. The rooms are pleasantly decorated but the tiled floor was not mopped. We have to constantly wear our own beach slippers in the rooms. The slippers provided are way too big for asian's feet. Even too big for my hubby.
We booked a family suite for 4 adults and 2 kids, it was quite comfortable in size but all of us have to share a bathroom.
The breakfast choice was limited for children as the majority dishes served are spicy such as mee goreng, nasi lemak, rendang chicken/beef. The muffins, bread, croisants and danish are too hard to bite. Salads are limited. Drinks, cornflakes and fruits are generous.
We enjoy the free steamboat dinner and had our a la carte dinner at the same Blossom Chinese restaurant the following day. The steamboat spread at the Garden Terrace is much value for money but for those with a budget, Blossom is not too bad.
We had our spa session and enjoy every minute of the relaxation while the kids had their naps and TV programmes.
There were activities for the kids but not many participants. The kids room was under utilised during non peak periods.
Overall, we still enjoy our stay.

  • Liked — Clean, 2 TVs in the family suite
  • Disliked — 1 bathroom to share among all 4 adults and 2 kids.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since November 09, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Beach / Sun, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Stay

Swiss-Garden Resort & Spa

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4 of 5 stars
pvtryan12 8 contributions
Agana, Guam
Jul 22, 2008 | Trip type: Business
2/2 found this review helpful

Business brought me to Kuantan for about three weeks, and thankfully Swiss Gardens made it a pleasant trip, and gave me a bit of a home away from home.

The front desk staff makes an effort to remember your name, as well as the basic details of your trip. It's nice to return each day to a smile and a friendly greating.

The food is excellent, and the buffet dinner's on weekend nights do not disappoint.

The rooms are nice, and spacious. Additionally, the rooms are tastefully decorated with natural / earth tones, and hard wood floors.

If there was a negative, it'd be the distance the hotel is from city center. Expect to pay around $8 USD for each trip into town, and around $6.50 USD coming back.

  • Liked — Friendly Service
  • Disliked — Distance from City Center
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since February 16, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
RELAX

Swiss-Garden Resort & Spa

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5 of 5 stars
ngengkiang 3 contributions
malaysia
Jul 10, 2008 | Trip type: Family
1/2 found this review helpful

Nice place to enjoy and relax either for honeymoon or with family.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since May 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
  • I do not recommend this hotel for People with disabilities, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Swiss-Garden Resort & Spa Also Known As

Address: 2656~2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia