Stayed at the Negri Sembilan pavillion, which was a nice cozy 2-bedroom villa. Just nice for a family of 5 with children aged 14, 10 and 7 years old.
The private plunge pool attached to individual villas was the main plus point, and was certainly very convenient, especially for a mom with three boisterous kids. The proximity to the beach was also very good, with nice waves for the kids to play in (but don't use floats for the kids though. The undercurrents are quite strong and could be dangerous for children on inflatables). There were also plenty of beach area for kites and sand castles.
The sofa bed in the living room was also very convenient, allowing extra sleeping area for my teenage son.
But calling it a five-star resort & spa was a bit of a stretch. They did not have the level of service that warrants a luxurious hotel. Was supposed to have a private check-in, which they did arrange for me after some initial wait. But had to check out at the Holiday Villa reception, where the queue was long.
The villa was also a little worn, with many signs of wear and tear. Bathroom was worn, with taps coming apart and water pressure very low. No hot water either.
The coffee house had a nice ambience being so near to the beach and all,but the quality of the food was disappointing and not up to hotel standard.
Nevertheless, its still something that a small family might consider for a relaxing hassle-free holiday. Try to find promotional rates, don't expect room service, go out of the hotel to find food, put up with the worn bathrooms, and just enjoy the cozy pool and beach.
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