this villa is strategically located On the main road of Cherating. staff from reception, f & b and housekeeping were friendly, though clearly lack of training. We stayed in perak pavillion and after check-in we were served with light snacks comprising of cake rolls, tea and sandwiches for 2. The private pool is clean but rather small with not much privacy as passers-by would be able to easily see the pool. On the second day we noticed the following:-
-Poor breakfast for the amount paid and sharing with holiday villa.
- poor housekeeping services I.e, towels not replaced, shower gel not replenished, takes an hour for housekeeping to arrive after a call.
- rooms are only up to perhaps 3 star standard and not for what we paid for which is rm500 per night.
Overall, for a boutique resort it requires a number of improvements.
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