As a hotel, Felda Residence Tekam is adequate. It is the experience of the whole place which is something different.
We went there on the 'exotic family package' which was a 3D2N stay for 2 adults and 2 kids ( mine were 4 and 7y.o.) and was inclusive of meals, a plantation tour, a caving tour and a herbal garden tour. We couldn't go for the herbal garden as it was closed for the national day holiday and the staff were apologetic and reimbursed us the entry fee from the charges.
The Tun Razak Agricultural Research Centre (where the residence is in) is where you learn about Malaysian Agriculture. There are fruit orchards including Durians which we unfortunately did not get to try as it was out of season, coffee plantations, rubber trees, cocoa plots and of course heaps of palm oil plantations. On the plantation tour, we were taken to all the different plantations. The guide explained to us the different palms planted, the research on them, pest control and basically everything you would want to know about palm oil as a lay person. We tasted fresh cocoa pods (they don't taste like chocolate, The seeds are where you get chocolate from!) and tapped rubber. As a city slicker, experiencing Malaysia's agricultural contribution to the economy was a true eye opener.
in the afternoon, we were taken to the Kota Gelinggi cave complex. Can't remember the full details but it is a series of caves ( all under the supervision of Felda) and we went into the Gua Terang Bulan ( Bright Moonlight Cave) which is suitable for kids. The same guide took us on the tour and did an adequate job explaining the cave's history, stalacmites and stalactites and pointed out the natural formations in the cave. It's not my 1st time exploring caves so it was a so-so tour for me but the kids enjoyed it and were constantly pointing their torchlights up looking for bats!
Back to the hotel.
As it was a relatively quiet time, we were given the option of choosing our accomodation. They had rooms in the main hotel complex but we decided on the deluxe chalet which has a double bed and two single beds. It's housed away from the main complex so we needed to walk for 5 minutes or take a 2 minute drive (yes, it was the lazy option for me considering the car was just parked outside the chalet) back to the main complex for our meals. The main grouse we had were the constant stream of black ants at our entrance and the bathroom. Bug spray kept them away for a few hours but they would return soon after. I know we are in the middle of a plantation but they could have had better pest control for the rented accomodation. The staff were friendly and helpful throughout.
The Tun Razak agriculture research centre is well planned out with courts and parks for nearly EVERY outdoor sport played in Malaysia, i kid you not! There is a mini-market and petrol kiosk in the compound. It is kept very clean and the staff said they were trying to model the centre as a mini-Singapore in term of general grounds cleanliness. The kids enjoyed the playground and we had a swim in the landscaped pool on one of the evenings. The pool has a water slide for the kids and they had a fun time whizzing down the slide.
The restaurant served generous amounts of food but taste-wise, was nothing to shout about. Serving mainly malay food, the variety of meats and veges where good but the cooking style was similar throughout and we got bored with the cooking style pretty quickly. We decided to miss one of the dinners and drove to Jerantut, some 30 kms away for something different.
For me, the experience of the centre is priceless. You don't get to experience these sort of things everyday. It was educational yet fun. However, nights can be an abosolute bore as there is nothing to do.
For tourists to Malaysia, best would be to hit this place for a night before or after going into Taman Negara.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.