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“perfect location” 3 of 5 stars
Review of Star Regency Hotel & Apartments

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Star Regency Hotel & Apartments
3.0 of 5 Condominium   |   MDCH 39, Jalan Besar, Brinchang 39100, Malaysia   |  
Hotel amenities
kuala terengganu
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
“perfect location”
3 of 5 stars Reviewed May 8, 2010

The location is perfect where it is near the most celebrated night market in cameron highland. near the gas station, restaurants, police station,crafts shop, strawberry farm etc. you can save a lot of gas for your car where you get everything by just walking. I love the location. However, not so much for the apartment (but i've been to a lot worst). we took the three rooms apartment. it was modest but a little bit washed-out or worn down esp. the floor and the furniture. i do expect more with the price. Still, it was spacious with kitchen area, refrigerator, dining area. great for big families with young children. The view from the balcony was ok and quite interesting. the master bedroom was ok, but there were two rooms with combined bathroom and the other one (no window) with separated bathroom. All in all, it was modest with the best location in cameron highland you could ever have. You could save a lot of time and gas at the same time the freedom to roam around if you are traveling in group. I mean you dont need to wait for everyone to get on the car, you just can walk to the nearby attractions. and also you get to have free parking for your vehicle.

  • Stayed September 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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35 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 11, 2010

This was my fourth visit to Cameron Highland and third hotel in which I stayed. Star regency is not a great hotel by any means but then the other hotelsi stayed earlier in cameron also left somethings to be desired. Most of the hotels are being run by smaller groups and one can not compare them with the big chains of hotels.
Star regency
Plus points-
Very good location, close to cactus valley, night market, shopping area. Big rooms- good for a group of friends/family. We had booked a four bed room apt.
Negative points-
Very poor housekeeping, poor service.
Not worth money but if u have a big group who wants to stay together, one can go for it.

  • Stayed February 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Msia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 29, 2010

totally made a mistake when me and my family choose this hotel. because the room we got , that is blood at the bedsheet and it look fresh..the floor is like never been mop for years and the wall is full of water stains and the toilet floor is full of small bugs. so we complained and got another room..and yet is worst than the 1st room cause my sis saw a dark shadow of a man at the balcony and it disappear very fast and middle of the night my aunt was disturbed by a ghost. the next day , we crash our car at the divider highway. and lastly , one of the food stall owner in cameron told us that a maid commit suicide before there..

  • Stayed March 2010, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kajang
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 24, 2010

very very worst , there got dirty thing , make you can't sleep .The room smelly ,no maintenance , toilet bad and blanket got the "red red" color like "blood" .

  • Stayed March 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
66 reviews 66 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed December 18, 2009

All the past reviews on this site have accurately described this hotel. My second time since 2007 trying it out due to its closeness to the night market (saving a few meters), not realising that there are quite a few cheaper and better (cleaner) ones tens of meters away. The condition of the hotel has worsen probably due to poor maintenance - esp bath rooms. The bed sheets and towels have aged considerably as well. The two lifts are as slow. Counter staff are not exactly friendly or engaging - probably because it was heavily bookded by large groups. I will certainly give this place a missed next time onwards.

  • Stayed December 2009, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 18, 2009

The place is dirty and worn out. The whole place is poorly lighted up and with a bad smell. Toilet is poor maintained dripping water from the ceiling. Worst, they demand RM60 when you requested extra pillow and blankets which were not refundable. Breakfast is the worst ever. Bread as hard as rock, coffee and tea cold as ice, no utensils, nothing else at 8.30am when it stated breakfast is from 7am to 10am. This cost each person RM10. I would never ever come to this star regency ever again. never.

  • Stayed August 2009, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Top Contributor
67 reviews 67 reviews
42 hotel reviews
Reviews in 26 cities Reviews in 26 cities
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed July 31, 2009

Booking
I made booking directly to the hotel. The staff was really rude. She didnt even bother to call me back to inform that they have received my fax regarding credit card details ( even though i asked her to).

Check in
Check in was ok, staffs were not friendly at all. I didnt like the tone. We had to bring our own luggage upstairs, which was fine. But would have been better if they offered to help, considering that we checked in to a 3 bed room apartment (about 11 of us).

Apartment
I have nothing good to say about the room. Dirty dirty dirty from the floor to toilet, the bed to balcony. It was like nobody came to clean the room. Besides the worn out furniture, hot water was limited. I mean, c'mon, it's a cold place, cant you provide a simple water heater system?? A window in the kitchen broke down which caused the cold air coming into our apartment. The kitchen provided nothing at all except for the sink. No single plate or spoon.

Unless you have no choice at all, avoid this place! The fact that it is very close to a market (which sells food, souvenirs etc) gives 1 good point.

  • Stayed January 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Star Regency Hotel & Apartments

Address: MDCH 39, Jalan Besar, Brinchang 39100, Malaysia
Location: Malaysia > Pahang > Cameron Highlands > Brinchang
Hotel Style:
Ranked #6 of 10 Specialty Lodging in Brinchang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Star Regency Hotel & Apartments 3*
Number of rooms: 7
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Also Known As:
Star Regency Hotel And Apartments
Star Regency Hotel & Apartments Cameron Highlands/Brinchang

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