We expected to stay in a real eco lodge where the owners would take great care of the place and its guests. Except for the staff who were really nice and helpful (the short hike to the waterfall was really nice and the worker who took us there was really very nice), it was a great disappointment. I'll explain why.
In an eco lodge, we expected to enjoy fruits and vegetables fresh from the garden. The meal (included in the price) was served @ 7pm. When we arrived, we couldn't see any cooking going on. We found out that dinner was at that moment being prepared in the microwave... It consisted of papaya fruit as the starter, a very small piece of dry chicken (obviously cooked day(s) earlier), a piece of cold omelette, some carrots and rice as main course and sponge cake as desert. Nothing came of their own garden. For drinks the choice was tea coffee or water. It was just very disappointing.
Breakfast could have made up for it, but unfortunately, the same experience here. Despite the fact that we were in the strawberry region and staying in a farm, no fresh juice in the morning, no fresh strawberries, even no home made strawberry jam, but only strawberry jelly along with toast and butter.
About the accommodation, we knew it was basic, but expect the worst. Our 'room' for 4 people had 4 (very hard) mattresses wall to wall and that was it. Just enough space to open the door and walk. No chair, mirror or whatsoever. There are holes under the door and in the ceiling, so keeping bugs away was impossible.
Although we had booked for two nights, we decided not to stay another day and told the staff we would leave after breakfast. They tried to arrange something with the owner for some discount on the second night, but the owner refused to do something, leaving us to pay for the full two days. They were in their rights but it told us something more about the owners and their motivation with this eco farm.
Later we found out that we actually had 'met' the owner, however he had not introduced himself to us. We believed he had just stopped by to drop our 'meal'. We found out that he has plans to expand the facility into a 'jungle shopping mall'. The lodge should bring in the money for now, meanwhile he is expanding the farm valley (a lot of construction was going on during the day) preparing it for other purposes. Clearly, he doesn't want to invest in the lodge (the children's playground which once had been there was almost fully destroyed for example) because it brings in too little money. We certainly believe this place is for the owner all about making money and has nothing to do with love for the eco-system.
Once again I would like to point out that the staff was wonderful and did everything to make up for the great disappointment, but they can only do so much.
The experience we had was certainly very different from the earlier reviews and our expectations. Be warned, it isn't anymore what it apparently used to be and if you like to stay in a real eco farm, just don't stay here.
- Official Description (provided by the hotel):
- Moonriver Lodge is a family owned farmstay nestled in a valley of the lush mountains of Sigar Highlands. We are located half an hour away from the hustle bustle of Cameron Highlands. This is a space where children can roam freely along the food garden paths, run through the food tunnel and play with Webby the duck or Zorro the cat. This is a space where nature lovers can watch hummingbirds and butterflies drinking nectar from the flowers and listen out for the distant call of the monkeys. Here at Moonriver Lodge, we provide not just a relaxing stay but also the opportunity to learn about nature and growing food and to participate in day-to-day farming activities. Go on a trek to see the second largest flower in the world - the magnificent Rafflesia Kerrii. Hop onto the back of our tractors and join a farm tour or participate in one of our fun gardening programmes to teach your children to how food is grown. Harvest fresh vegetables, fruits and herbs from our garden to prepare a healthy, organic meal. Whatever you do here at Moonriver Lodge, you are bound to leave our gates rejuvenated but with a heavy heart to part with a place you wish was your second home. Because that's what we try to provide - a comfortable, beautiful home. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Booking.com, BookingOdigeoWL and HostelWorld so you can book your Moonriver Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Moonriver Hotel Cameron Highlands