We should stay for 5 nights, could only get a standard brick room. on the other side of the street, there were no availably at the beachside. We asked the clerk when we arrived, and then again, same girl next day if there were any availably at the beachside, so we could upgrade. No we could not, and she couldnt put us up on a list either. Day 3 we asked if there was a beachside room and now, yes there was. She didnt recognise that we already were guests....This was in the afternoon,so if we wanted to change, we should had come earlier... 45 min too late she said :-0....
Otherwise we had to pay for both rooms. So we didnt change. If we had not paid ahead, we would have left.... Very bad service. Very big different from Thailands good personal service!
Our room is big, but it is mould in the bathroom, our space outside the room is a parkinglot, and theres nowereelse to go. They dont change the towels. Try to get another hotel!! Pictures comes later.
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- Also Known As:
- Malibest Resort Langkawi
- Malibest Hotel Langkawi