I stayed here in March 2013 for 5 nights and I can fully agree with the opinion of kon1cz (evaluated on 09.Jan.13)
When I arrived and I read the information booklet which is available in every room there you can find the sentence: "When you travel, remember that a foreign country is not designed to make you comfortable. It is designed to make its own people comfortable"
I simply feeled not welcomed. When you read that, you ask yourself how unfriendly and incompent such a sentence is! Do you like to welcome your guests with such a sentence?
I simply didn´t care about that, in fact I started to enjoy my holidays and immerse into the other cultures by doing 3 trips with devs adventure tours (mangrove boat trip, jungle trek evening walk, untold stories, they all were amazing!!!) and I also rented a motorbike.
friendly staff (cleaning service)
very cute dogs
2 times I got dirty towels --> even this is a backpacker hostel, this is embarassing
every night, someone started its AC (I just had a fan), its very noisy
the toilet was clean in generall, but I think from the 60s and you see that it was broken/repaired
the bed is very very old and uncomfortable! They didn´t provide real sheets, just something old and dirty.
I didn´t feel welcomed and they didn´t really care about me. I booked allmost all of my trips in advance or in the offices in the city. I asked them in advance some questions about motorbike rental, they didn´t answere. NO SERVICE PROVIDED BY THEM.
The fridge in the kitchen smelled --> I think it was cleaned a couple of months ago
Yes its quite cheap, but I´m sure you will find something better for a bit more money. and I also think that other hotels doesn´t have the same attitude as they have. I´m sure I will come back to Langkawi, but not to Zackrys!