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“Great location” 2 of 5 stars
Review of Langkawi Lagoon Resort

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Langkawi Lagoon Resort
3.5 of 5 Resort   |   Lot 78, Jalan Kuala Muda | Padang Matsirat, Langkawi 07100, Malaysia   |  
Hotel amenities
Ranked #35 of 98 hotels in Langkawi
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location”
2 of 5 stars Reviewed 1 week ago

From the moment we arrived there were problems. The staff at the reception desk were completely incompetent. We arrive quite late at night and were given the wrong room. We had booked one of the more expensive rooms on the water but were taken to a room overlooking the carpark, a long way from the water. As it was 1am we went to bed. They were unable to give us a refund the next day and we had to wait several weeks for the refund to eventually arrive. We had a complimentary breakfast however there were never enough seats at breakfast and it was a first in first served basis.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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329 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

i went to this hotel for my honeymoon and it was a very good experience..they have a private beach, a beautiful swimming pool with bar and the best part is morning breakfast..the staff is very polite and very respectful

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 7, 2014

We stayed at Langkawi Lagoon with 2 kids instead of Ombak Villa bcoz Ombak Villa doesn't has kids pool.
The staff are friendly and helpful.
The room need refurbishment. You can feel that you stay in 90's hotel room with the old parquet, old shower room and amenities.
The food are delicious.
The pool are great. we enjoyed our swimming for 3 hours until everybody get dark skin.
The beach is not suitable for swim.

Room Tip: You might want to try to stay at Ombak Villa. This resort are new and very impressive 5star faciliti...
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed here for our honeymoon for about 5 nights and absolutely
Loved it! We were met at reception with refreshing drinks, although we did have to wait a while to check in we roamed around the beach area until then. We stayed in one of the sea villas it was really beautiful! We could not sit in the balcony at night because of all the flies etc but we made the most of the balcony during the day. It is a tropical island so do expect to see cockroaches and lizards here and there! The breakfast was nice overall had a lovely stay and would love to visit again.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuching, Malaysia
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed May 21, 2014

We stayed in the studio suite sea village for a night in April.

Read a lot of mixed reviews about this resort before i booked the place. What attracted me most about the resort were the views of the sea villas on stilts. It looked beautiful and turned up very nicely on our photo album.

The resort is located just 5 minutes from the airport. We were greeted warmly, and the staff were friendly throughout the stay. Didn’t face any problems with our check in. We were ushered to our room with a buggy after having a welcome cocktail beside the infinity pool.

There was nothing else to shout about the resort, really. The resort is not near to anything else other than the airport. Food is not easily accessible either, so you will need to rent a car to get around.

The rooms were spacious, but were not well maintained. They looked worn down and could do with some serious refurbishing. Looked nothing like the pictures on the website. There is no free wifi in the room. There is a beach, but it was muddy. Don’t expect a beach that you could swim.

The cons outweigh the pros. Booked it at a discounted rate but if I were to pay the full price, I would have felt very dissatisfied. For the same price, you could find better accommodations elsewhere.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 3, 2014

This resort is having nice sunset view from sea shore villas. The amenities in resort is good and hotel staff is very helpful. I rented car for all 5 days and that made trip amazing.
You should book car at airport itself and drive yourself to hotel. Roads are good and petrol is cheaper. . I visited 2 spots each day and on the way had lunch and dinner.

The beaches in langkawi are amazing and you should try water sports here.

Have a nice trip and you will need at least 3 to 4 days to cover langkawi.

Stayed May 2014, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 27, 2014

We stayed there for 3 nights from the 21/04/14
The first night we got there was a bit of a nightmare
The room was aged and was not clean
More like a 2 star hotel
We got there about 8.30pm and found millipede on our room floor
And about 2 hours later, there was cockroach in the bathroom
The house keeping came to take it out.
Then I called reception and asked if I could change the room the next day

The receptionist girl said we can't guarantee there will be no cockroach in other room you are moving to ... It's tropical island!!

I couldn't believe my own ears for what I've just heard
I've been to so many tropical islands that I couldn't even count
And this is the first !!!!!

This is what I call a dirty room that's why the cockroaches are there !!!!
Thanks for the management though, 10min later they offer to move us to the new room at Ombak villa.
The room is a lot nicer and cleaner

But then again our last night at Ombak villa, we had a bit of midnight horror.
I was reading a book and something was flying in our room.
It was a bat. I'm wondering how did it get in there as I didn't leave the door open at all.
I know that it wasn't the resorts fault... It could happen anywhere!
And thanks to the hotel staff that came in at midnight to help search for the intruder and take it out.

The staff at the restaurant were very nice and helpful

Overall it was an interesting experience
But no .. My husband and I will not return !!!

  • Stayed April 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Langkawi Lagoon Resort

Address: Lot 78, Jalan Kuala Muda | Padang Matsirat, Langkawi 07100, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Langkawi
#13 Spa Hotel in Langkawi
#16 On the Beach Hotel in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Langkawi Lagoon Resort 3.5*
Official Description (provided by the hotel):
Langkawi Lagoon Resort, conveniently located just 3km or approximately 5 minutes drive from the Langkawi International Airport and Mahsuri International Exhibition Centre, offers remarkable views of the ocean and the rolling hills nearby.The Resort features two types of accommodations; Beach Front Hotel Suites and Sea Village.Beach Front Hotel Suites consist of 86 units of sea and hill view rooms/suites. Spacious rooms ranging from 36 sqm to 63 sqm with full room amenities, chaise loungue(pangkin) and kitchenette facilities are available.The 76 units of our Sea Village are built on stilts with typical Malay Architectural Design consist of Studio Suites, Family Sea Duplex and a Presidential Suite. Each unit comes with private balcony, kitchenette facilities and full room amenities. They are built within a sanctuary of calm waters protected from the open sea by a breakwater.The Resort offers luxurious facilities such as beachfront swimming pool with jacuzzi and sunken bar, gymnasium, sauna and steam rooms, meeting and function rooms, Guest Service Centre and a Embun Spa.Full range of land and sea activities can be arranged for all guests.For your dining and entertainment, the resort offers a choice of meal selections from local and international cuisines and beverages at the Anjung Brasserie, Layalie Al-Syam Restaurant (Arabic specialty restaurant) and Mentari Lounge.There is always a little something for everyone to take home as a souvenir from our duty free gift corner.All in all, this premier international resort offers a serene environment and a totally different holiday experience. ... more   less 
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Also Known As:
Langkawi Lagoon Hotel Langkawi

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