The staff at the Rebak Island Resort were a real treat. They were uniformly warm and friendly, and seemed to be genuine in their desire to treat as special guests. They managed to do all this without being intrusive. The one hiccup--we booked a snorkeling trip with a 7:30 AM departure, and were told that a breakfast would be packed for us. When we got ready to go, there was no breakfast, and it seemed like there had been a breakdown in communication. We were allowed to pick some things out, and it was mentioned that there was normally a charge for the service, but none ever materialized. It just made a rushed morning (with three children) even more rushed.
We booked a two-bedroom suite with a garden view, but I was please that our view was actually out across the pool, and then on to beach and sea. I was a little disappointed that a two-bedroom suite only had one bathroom. There must not have been anyone staying above us the first night, because after that we heard every move the people above us made.
The grounds are absolutely beautiful, and our kids really enjoyed the boat rides back and forth to Langkawi. I know some people have complained about lack of things to do, but I think you go to a place like the Rebak just to unwind. It's true that the restaurant is way overpriced, and you don't have any real options unless you leave Rebak. It would be nice to have a lower-priced option, and if we go back I imagine we'll pack some picnic items.
For us, the Rebak Island Resort was a bit of a splurge--it's really nice to be treated so well in such a beautiful place, but at the prices that are charged, I won't be able to do it very often.
On a side note--I'm not sure I can review them separately--we booked the snorkeling trip with East Marine Dive Shop, and I can't say enough good things about their staff and facilities.
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