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“Great view but lacking amenities” 3 of 5 stars
Review of Four Points by Sheraton Langkawi Resort

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Four Points by Sheraton Langkawi Resort
4.0 of 5 Hotel   |   Kuala Muda | Mukim Padang Matsirat, Langkawi 07000, Malaysia   |  
Hotel amenities
Ranked #57 of 100 Hotels in Langkawi
Miri, Sarawak, Malaysia
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great view but lacking amenities”
3 of 5 stars Reviewed September 8, 2013

The hotel has superb beach view for those who wanted the sense of romance and tranquility atmosphere. But there were some weird insects and mosquitoes within the room. Telephone not working and the staff were not so readily available. The food is expensive and not worth the value. Other than that, its an average hotel.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

Traveler rating
    41
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    115
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    74
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 7, 2013

The saying “looks can be deceiving” is evident at this hotel. The communication of staff was very poor. Upon arrival, after checking in, the cleanliness of the room was unacceptable. It felt as though the bed sheets had not been changed from the previous guests and upon requesting for a bed sheet change, I still had to wait 10-15 mins (taking into account it was my first night at this hotel and the call was made after 12.00 am). Even after this, a duvet cover was not provided and the worker simply used 2 sheets to cover the duvet. I asked why and was told the hotel has run out of duvet covers. Furthermore, the room was very filthy and the bathroom was also in a poor state.
Ignore the fact that the locations may be suitable as other hotels are available within this location. The food was nothing special regardless of the variety presented unless you’re from a Chinese background. The beach that can be viewed in pictures again is very deceiving. The sand is full of pebbles and stones. Not a very safe place for a child to play on. The gym is also standard with only 3-4 machines available. No sauna and steam room is available at the hotel.
Overall, considering that this hotel is a four star is deeply disappointing and I would never recommend this hotel to any individual traveling to Lungkawi unless you want to complain to managers who do not accept negative feedback and respond by giving sarcasm. Remember, you’re paying a high sum of money and the service provided is not even equal to what Travel Lodge or Premier Inn has to offer.

Room Tip: Want to spoil you're holiday, then stay at this hotel.
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

Close to airport that I walked back when leaving, friendly staff, they were so helpful and nice, huge pool and the food as so nice in the hotel restaurant. Beach was not as good as I expected but I guess I am spoilt by the best beaches in Esperance Western Australia.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 29, 2013

My wife and I stayed here for our big anniversary and thoroughly enjoyed our stay. The hotel room was very clean and the staff extremely courteous. The hotel is a little bit apart from the main hotel strip but we appreciated so much the quiet atmosphere.

We had great conversations each breakfast meal with one of the hotel managers Ismail and really enjoyed his friendliness and willingness to just chat with us. We'd stay there again!

Get a room facing the inner court yard and more facing towards the south. Another tip would be to join the rewards club first so you can take advantage of any room upgrades that might come your way. We had told them it was our anniversary and they provided us with some complimentary treats which made our stay extra special.

My review is late so our stay was actually about last year April.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 21, 2013

Close to airport. Big rooms, friendly staff, huge pool and nice b'fast. Beach was not maintained. When we entered the room there were lot of mosquitoes but the staff took care of it in a safe way. Stay was good enough. Kids enjoyed the stay.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2013

The room was so spacious, and the bed was very comfortable , we had haevenly night experience. Bathroom was large enough for us and the rain shower was great. Me and my kids love the infinity pool so much that we spent most of our time there. It was a nice place to relax and chill out. We had our breakfast at the Eatery, the food is great and the services were excellent. Last but not least, credit to the reception team for the wonderful services.thank to Weena and friends ( forget their names ).

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 18, 2013

price was fantastic booked online at Starwood.
Staff were very Friendly.
very close to the Airport.
I wanted 24hrs of relaxing on my last night away after 5 weeks in Asia & I got it at this Hotel.
room was lovely & very spacious, bed was very comfortable, bathroom was large a seperate large bath & wonderful rain shower,
the balcony was wonderful to sit & watch the sea view.
the infinity swimming pool was divine, I could float away in it for hours!
the food was wonderful very nice & tasty, the club sandwhich was the best I've ever had!
I will return 1 day for a Honeymoon!

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Langkawi Resort

Address: Kuala Muda | Mukim Padang Matsirat, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Langkawi
#19 On the Beach Hotel in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Langkawi Resort 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
4 Points By Sheraton Langkawi Resort
Four Points By Sheraton Langkawi Hotel Langkawi
Langkasuka Beach Hotel
Langkasuka Hotel
Langkasuka Beach Langkawi

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