Stayed at the Frangipani ,Langkawi for 5 days in the last week of April 2013.Was a bit apprehensive after having read the reviews but Agoda was running a good offer, hence booked a deluxe room.
Quite frankly, it was one of the best vacations we have had.My wife and son enjoyed the place, the beach is fantastic, which was a few steps from the Beach Villa, which we upgraded to, once we reached.
The location of the resort is very advantageous, specially, when you're in a place like Langkawi.Right next to the happening Cenang street and beach, with great restaurants like :
1 - Nasi Kandar(Tomato) , - Great Curry Rice options.Malay food was also good.
2 - Artisans - Pizza's to die for(economical as well) and the Mcdonald's/KFC's etc..
Everything is walking from there, if you like to walk. OR rent a car - for about 55-70 MYR a day..or a bike for 40 MYR a day..Very reasonable..
You can drive/ride to all tourist attractions and reach in about 30 minutes to the farthest one.
The resort itself is a bit dated, but still is good value, because of the location.Condition is not really run down.
Rooms were spacious and clean.The Deluxe rooms come with a terrace or balcony each.
The beach villa's face the sea, and you literally walk only 1 minute to be on the beach.
All the rooms are anyway 5 minutes from the beach.
Food, I believe, is a little expensive at the resort with very few options in the room service menu.Breakfast buffet and egg counter was good.
Room service is only from 7 AM to 11 PM.
Staff was not very interactive but friendly though, when you would walk upto them for something.
I am not sure why they did not have a shower option along-with the bathtub?
Check-in was excellent & seamless.We arrived a few hours early, but despite a 3 PM check-in policy, we were given a room at no extra charge.That was good.Specially, when our son was tired and wanted to take a nap.
Wi-fi is a disappointment, since it works only in the lobby and Mentari restaurant.But we were busy with the beach and going around Langkawi, hence did not really bother us much.
Overall, nice location, decent enough place.Could be definitely better being a 4 Star property, but it was a good vacation.Would consider going back, if we plan another trip to Langkawi.
Book the beach villa, if you want to enjoy the beach.The beach villa's are perfectly located to...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 7, 2013
Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:
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We thank you for choosing The Frangipani for your recent vacation in Langkawi with your family and glad that you found our resort, being strategically located is very convenient to your expectations.
Your overall lovely comments on the resort in particular and on the Island in general are well received accept the staff at the resort although friendly but not receptive will be looked into for further improvement. The deluxe room that you stayed in was recently being refurbished and the resort being looked upon as a bit dated is being maintained while plans are insight for an upgrade including the additional coverage on the Wi-Fi facilities.
We are delighted that your overall stay has been satisfactory and we always look forward to welcome you and family to our property in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.