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“Beauty and practical” 5 of 5 stars
Review of The Frangipani Langkawi Resort & Spa

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The Frangipani Langkawi Resort & Spa
3.0 of 5 Resort   |   P.O. Box 138. Jalan Teluk Baru Pantai Tengah | Mukim Kedawang, Langkawi 07100, Malaysia   |  
Hotel amenities
Ranked #14 of 96 Hotels in Langkawi
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
“Beauty and practical”
5 of 5 stars Reviewed April 15, 2013

We stayed here for 7 night.. Stunning location, sweet and friendly staff, beautiful pool, chilled beach bar and yum variety of food available on the menu, cute garden villa with lush outside shower... ohhh and not to forget the scooter rentals and massage spa's scattered along the road outside.. We loved it.
The spa at the resort didn't have someone available at the first time we visited, so we walked outside (2min) and got addicted to the local Alun-Alun Spa!! The security guards were always about and they and every other staff member greeted us with a warm hello and goodbye. The villas are older but it adds to the cuteness, it's not pretentious and over the top but cozy, clean and just perfect really.
There was no wifi in our room, but it got us out and by the pool/beach more often.. ya can't really complain about that... Thank-you Frangipani Resort :) we're telling our friends to visit!!!

Room Tip: if you really need wifi in your room perhaps requesting a room closer to reception/restaurant/pool w...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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791 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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Essex
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 14, 2013

Myself husband and daughter stayed here for 6 nights, concluding our tour of Malaysia. What a wonderful end to a superb holiday we loved this resort. All staff were friendly and the resort has a lot of eco friendly ideas in place.
I can't understand the previous negative reviews, so what if the decor is a bit old, who goes on holiday to stay in the room? We had a beach front villa, which was nice and we loved the outdoor shower. The beach is lovely and deserted, the sea is very warm. there are signs up for Jelly Fish, but we never saw any and we all went in the sea loads.
The breakfast was great a really good spread in a great location, we didn't have dinner there, purely because we like to go out and about, we did see dinners coming out and they looked nice. There is happy hour for cocktails and beers, 30% off between 4 and 7.
The resort was very quiet whilst we were there loads of sunbeds available, we only used the freshwater pool which was very nice.
We loved our 6 days here, found it so relaxing and would definitely go back if we ever go back to Langkawi. On the last day my daughter adopted a tree, which was a really great idea, she got to help out planting the tree and was issued with a certificate and a sign was put in front of the tree with her name, country of residence and date. The resort sends yearly photos and updates, the lovely thing is that when we returned home there were already 4 photo's emailed through.

Room Tip: The beachfront villa is well worth the extra, nothing like walking out of your door straight onto th...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 14, 2013

One of the best resorts in Langkawi. Checked in a beach villa, it was just amazing with everything specially for the sunset view.
If you're looking for a romantic thing to do ask the restaurant for a "Salla dinner" which is a romantic dinner by the beach.
Helpful staff and great environment.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2013

Located in a convenient place, the Frangipani offered a great stay for our 6-day trip to Langkawi. Our room was great, no complaints there, staff were friendly (security guards always saluting as you drive in to the hotel, housekeeping staff greeting whenever you passed by, etc.), and the view from the beach was splendid. It's great to see a hotel adopting eco-friendly practices as well, with tree plantation for guests, reusing plastic bottles, having recycling bins throughout the grounds, and lots more!

The only suggestion I have for the hotel is to provide better food, especially for breakfast. If you come down early, like 7-8am, you can expect the food to be hot and eatable. One day we went after 9am, and were disappointed to find that the food was not fresh, the pancakes were hard, hash browns cold, etc. We were glad that omelettes were freshly made in front of you, so at least those were hot. I suggest if you do come across cold food, the best thing to do is go for the cereals and toast some bread.

Apart from this one complaint, the rest of the hotel was fine. The facilities were nice, the swimming pools were clean, there were more than enough lounge chairs on the beach, and you get free parking too!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniRep, General Manager at The Frangipani Langkawi Resort & Spa, responded to this review, April 16, 2013
Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:

Thank you for staying with us during your recent holiday on the island. We are happy that you found the room was great, friendly staff and splendid view from the beach. It is really heartening to receive such kind words of appreciation on our green practices which are part of our efforts to preserve mother earth.

All our breakfast items are freshly prepared and the impression of not fresh could have resulted from the food sitting longer under a burner or that the food cover was left opened longer than it should. Nevertheless, the kitchen is aware and will pay more attention to the short-comings for which we would like to apologies.

Meanwhile we look forward to welcome you at The Frangipani Langkawi in the near future.
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Albury, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 8, 2013

We stayed for 2 nights in a beach villa in March 2013. Yes, it has a few hundred metres of beach frontage which many resorts do not have, however the beach is quite ordinary compared to many Malaysian beaches. The resort is over 20 years old, the rooms are drab and look tired, and it totally lacks the "wow" factor that many Malaysian resorts have. Maintenance has clearly been minimal and done on the cheap; bathrooms need renovating; walls have been partially scraped before being repainted; paint flakes are everywhere. Many of the rooms, especially those close to the restaurant, are inflicted with the roar and smell of the kitchen exhaust fans that run all day and night. Do not expect tranquility at night, as the second rate live entertainment can be heard all over the resort until late at night, even over the sound of the airconditioner in your room. Unless you want to come home with memories of your Langkawi holiday being at a budget resort then spend a little extra per night and stay at a more up-market, quality resort.

Room Tip: It is not a quiet and tranquil resort so get a room as far away from the restaurant as possible.
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jeddah, Saudi Arabia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 6, 2013

I stayed in this resort with my family (wife, 4 yr old son and infant daughter) for 3 nights and I must say that I made the right choice. The experience from arrival till departure was simply great. Not only the staff at the reception was very humble but even the cleaners across the resort would greet you with smile when you would pass by. The pools were great and so was the bar between pools and the private beach. The buffet breakfast was simply great. The beach was amazing, clean and far stretched out and since it was private to the resort, we enjoyed a lot without having to worry about crowd. I really enjoyed at the resort and so did my family, specially my 4 yr old. I would definitely recommend it to anybody who's looking for a comfortable stay in Langkawi for value of money.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2013

Stayed for 3 nights in March. The location is about 15 mins away from the airport. Just booked a taxi at the airport to get to the hotel. The hotel is nice.. it has all the basic stuff a good hotel should have. The hotel could do with a makeover and seems a bit dated. But everything is very clean and the staff are just brilliant.
There is just 1 restaurant with a big menu but if you are unable to make it out for a meal then it could get a bit boring foodwise. They lay out a big breakfast in the morning.
The pool is nice and big and there is another saltwater pool too. The beach is a few meters from the pool/bar
Currently the spa is not in service.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniRep, General Manager at The Frangipani Langkawi Resort & Spa, responded to this review, April 5, 2013
Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:

Thank you for choosing our resort during your recent holiday in Langkawi and your kind review here.

We are happy that your kids and you found a relaxing break with all the basic stuffs a good hotel should have to fulfill your needs, overall surroundings cleaned, brilliant staff, breakfast with wide varieties, choice of fresh and salt water pools and the beach is walking distance from the pool bar.

Our Spa is opened from 11am to 7pm daily and masseur services are supported by appointment basis.

Plan is underway for a renovation soon, being part of our goal to meet guest satisfactions and expectations.

We earnestly look forward to your return in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Frangipani Langkawi Resort & Spa

Address: P.O. Box 138. Jalan Teluk Baru Pantai Tengah | Mukim Kedawang, Langkawi 07100, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Langkawi
#7 Spa Hotel in Langkawi
#12 On the Beach Hotel in Langkawi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Frangipani Langkawi Resort & Spa 3*
Number of rooms: 115
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Also Known As:
The Frangipani Langkawi Resort And Spa
The Frangipani Langkawi Hotel Langkawi
Frangipani Resort Langkawi
Village Langkawi

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