Aaaargh, where do I start with this hotel? I guess I must first clarify that we travel extensively through Asia. Have spent a lot of time in Malaysia so am well used to its peculiar quirks.
When we arrived we were told that another couple were at the check in desk so we should wait in the lounge. A Hotel of this size can only deal with one check in at a time? Ok I think, will just go with it. Don't want to have my usual Malaysian frustration explosion. We sit down and immediately a bus full of Malaysian guests arrive and they are immediately ushered to checkin. Really???? Ask the staff about this. Get the usual shrug of indifference and they scurry away leaving us waiting.
Finally get to check in. All goes very slowly in the usual manner. Then we are shown to our room by a very charming Concierge. Get to room (have booked Super Deluxe) and it is in the old unrenovated wing. Ok deep breath. Room door opens, absolutely REEKS of cigarette smoke despite having requested a non smoking room. Am travelling with my two children so not good. Complain very politely. Solution .... send house keeping with a can of air freshener. Once again, try to go with it. We leave the windows open for two days. No better. Request another room and also question whether we have been put in the Super Deluxe as requested as the original key we were handed at check in was then questioned by a supervisor and a new room allocated. Supposition ... don't give the westerner the good rooms.
High points at this stage, the wifi in cigarette smelling run down room was awesome and the pools are guite good. Although the wave pool, waterfall and lazy river will not be turned on until the resort if full of local tourists.
So I complain, and we are moved to the Super Deluxe room we booked and paid for. All seems well on a first quick look. Living and sleeping area was not as big but bathroom was bigger and we had a bacony. These rooms have been renovated slightly, but it is purely on the cheap and cosmetic. The bathroom still has grout all over the tiles. I try to demonstrate to the staff that this can be removed quite easily and do so with a face cloth. Shrug, incomprehension. Toilet dirty, sink dirty, shower covered in mould, mirror streaked and dirty. Clearly the bathrooms are NOT being cleaned.
Politely ask in the morning if bathroom could be cleaned more thoroughly while we are out for the day. Didn't happen.
Laundry. Don't even get me started. As mentioned earlier we travel significantly through Asia. Can't see a local place to put laundry in so place 1 hotel laundry size bag with reception. Cost? 65 Ringgit!!!!!!!!! In Sing dollars this is almost $30!!!!! In Asia!!!!!
Food? Absolute rubbish. The breakfast buffet is quite simply awful. We don't expect Western food, but even the local food was below average. Also ate lunch here just the once. Average at best but with top prices.
My advise, advoid at all costs. But can highly recommend Casa Del Mare which is where we now spend our downtime.
I write this review from the tour desk in the lobby as it is the only place I could plug in my laptop and get wifi at the same time. The Super Deluxe Rooms have no wifi!!!!!!! Why? Shrug. Some rooms just don't have it.
Only 4 more nights to endure. I am in room 1121 if Management are interested.
- Official Description (provided by the hotel):
- Strategically located along the Pantai Tengah in Mukim Kedawang, Aseania Resort encompasses 7.519 acres of luxurious facilities and lush greenery. Our 217 rooms are fully furnished to give visitors the comforts of modern living complemented by the unique old-world charm of Langkawi. There's never a dull moment at Aseania's awe-inspiring swimming pool. Listed in the Malaysia Book of Records as the longest swimming pool in the country, it sprawls 154.4 metres and has a mesmerising array of facilities for all - wave pool, mushroom pool, waterfall, Jacuzzi, sundeck, lazy river and adult and children slides. You can take a leisurely float or pamper yourself with a luxurious jacuzzi while the kids have a splashing good time together. Truly fun for all in the family. ... more less
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- Also Known As:
- Aseania Resort Langkawi Hotel Langkawi
- Langkawi Aseania Hotel
- Aseania Hotel Langkawi