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“Unique stay, beautiful views and excellent service” 5 of 5 stars
Review of Tubotel

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Tubotel
Jetty Pelancongan Chenang | Kuala Cenang, Langkawi 07000, Malaysia   |  
Hotel amenities
Ranked #12 of 126 Langkawi B&B and Inns
Leeds, England, United Kingdom
1 review
“Unique stay, beautiful views and excellent service”
5 of 5 stars Reviewed September 2, 2012

If you are looking for a unique place to stay then this is the ideal hotel. We stayed in a tube and had an amazing view overlooking the sea. The sunset is the best in Langkawi - especially when having a beer in the mini pools. Its not a far walk over the bridge to Chenang beach where most of the bars are but the restaurant on site is worth stopping in for one night anyway.

The service was excellent and Alex was extremely helpful in getting us laundry, motorbike, taxi etc and anything else we needed.

I would definately recommend this to travellers with an open mind looking for something new!

Room Tip: Tubes are obviously warmer than the air con cubes but the view and character is worth it!!
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tubotel, Owner at Tubotel, responded to this review, September 2, 2012
many thanks for your kind words about tubotel. we wish u a save journey and all the best.
'
ciao
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
    49
    42
    18
    4
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 29, 2012

Cosy hotel with a different concept. That's what I felt when me and my friends decided to make a trip to Langkawi and chose this hotel for the very same reason. Honestly, I do think it's a lovely place for a bunch of friends to just relax and hang out as their facilities includes 3 mini round pools and a nice patio by the sea.

Check-in was a breeze and we settled-in in no time. Things went out of hand when we noticed tremendous amounts of bugs crawling on one of my friends Tube room when we returned from dinner. We're well aware that bugs are attracted to light source and its normal to have some creepy crawlies at a place like this, especially when it's a non-air conditioned room. But they were no ordinary bugs, and they seem to have emerged from a nearby nest or some sort. We've tried numerous times brushing these little bugs off the bed but they just kept coming back. Imagine a clean white sheet that turned into a clean white sheet with black mini polka dots. Simply put, i'd rather sleep at the patio than in the room. And so one of our friend decided to call the front desk to help resolve the crisis. Sorry to say the owner responded in a very impolite manner. After explaining to the management about our situation, we persuaded the owner to drop by and have a look for himself. I'm not sure what went through his mind, but after checking the rooms he just rudely sped off to get us bugs repellant. Prior to checking the rooms he made impolite comments and assumptions like "are you guys from the city and live in high-rise buildings?", "do you not know that bugs are attracted to lights at night". The owner came back shortly and passed us the mosquito coil and repellant spray. The owner then sprayed the room and tried to sort it out along with his wife. And then they left. Yes, half the bugs perished in the process, but there were still lots of it that came back shortly after.

With that in mind, we simply cant have a good night sleep in that room. So I went on to request for another room for the night. The owner came up with a lot of reasons on why we can't get another room and even how he made a mistake for putting us, customers from Groupon, on the list during peak season. He also made it clear that they are not getting profit out of Groupon, which in my opinion has nothing to do with how you treat your guests. Long story short, at the end of the night 4 of my friends managed to have a good night sleep in their vacant cube rooms with air-condition, which the owner repeatedly emphasized on how it leaks if it rains, which in our case, it did not rain and neither does the room looked like it had any leakage before. Lucky us i guess. But I am glad that they allowed us an upgrade without any extra charges.

The deal we got on Groupon was initially catered for two nights stay but we opted for another hotel instead for the second night because our travel experience were greatly ruined by how the management of Tubotel attended to their customers.

Perhaps we were not the ideal customer that Tubotel management favors during the festive season, I must say there's no way of treating your guests in such manner.

Anyhow, thank you for the experience.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tubotel, Owner at Tubotel, responded to this review, September 2, 2012
thank u too to take the time to review the bug incident. we have taken ur advice and included all the points mentioned by your group in our welcome letter.
ciao
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Berlin, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 27, 2012

I spent the weekend here ... made some new friends in a quite unique place. For me a new experience to stay in a tube with a great sea-view. The owners know to treat travelers well ... they also offer a great variety of food ... I'll definitely come back one day to have another ride on the JetSki. Looking forward to stay in more of those unique places ...

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tubotel, Owner at Tubotel, responded to this review, August 28, 2012
thank u for ur kind words. hope to see u at tubotel again.

ciao
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 26, 2012

We went for a long biking weekend in Langkawi and stayed at Tubotel. Very original indeed, clean and functional. Great food and service with a charming touch of hospitality. Nice to chill out during georgeous sun sets on the windy terasse or in the "buble tube" and relax to be ready for an other day of great cycling. Will definately come back again!

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tubotel, Owner at Tubotel, responded to this review, August 29, 2012
thank u for ur review.
we happy to hear u had a great stay at tubotel.

next time i introduce u to a friend that can show u some new mountain bike routes.

ciao, see u soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2012

My friend and I have been travelling for a few weeks now and for me, this was completely refreshing! The price for accommodation and food were very reasonably priced and the view was beautiful. A lot of fun was had in their outdoor jacuzzis which was filled with water pumped for the sea, watching the sunset in their with a bucket of cocktail was pretty sound! The Austrian and Thai owners were very warm and accommodating and the staff were very cheery. 2 things are important for ensuring a good stay here though- 1. Make sure you dont go in the wet season because langkawi has little to offer when there is heavy rain and no sun, 2. It really helps if you have a car to drive into the busier streets and other beaches in langkawi as this hotel is a bit further out. This is a disadvantage but also an advantage because the view is unspoilt and really took my breath away. Renting a car is easy though and fairly cheap. Other than these considerations I would encourage anyone to come here if they want to try something new!!!! Next time im in Malaysia I will definitely pay tubhotel another visit :)

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tubotel, Owner at Tubotel, responded to this review, August 1, 2012
thanks girls for your nice words. hope u are having a great time travelling around asia.
ciao
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sri Kembangan, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 12, 2012

I stumbled upon it from the langkawi free Map. Called the owner Alex(really friendly dude), and confirmed a two nights stay. 1st night is the Tube, the 2nd night is the cube. We preferred the cube compared to the tube although the tube has good views. Reasons, it was more spacious for our 7D6N baggage/had aircon. Thats all.

The restaurants was attached to the place we slept and had a good setting/nice cafe environment although not much people were there. Some constructions were next door to build a fishing jetty made the road access a bit like a under construction place. The food was okay, accept the flat bread that i ordered come in a different type that i ordered, but being in a good holiday mood I just let it slip away.

The owner (at least i think) Alex was really friendly and you feel attached to the small boutique hotel . Never have i been to a hotel that the owner is the one who greats you which is kinda unique in a way. Except on small islands i also have been greeted by owners but not as friendly like this

Room Tip: if u want a sea view , choose room 01 - 06. but its only fans. the wind is good enough at night. not...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tubotel, Owner at Tubotel, responded to this review, August 1, 2012
sorry about the beach, and the wrong food order. we are working on it.
soon our harbour will be silted up then we also have a beach,... ciao
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tubotel

Address: Jetty Pelancongan Chenang | Kuala Cenang, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #12 of 126 B&Bs / Inns in Langkawi
Price Range (Based on Average Rates): $
Number of rooms: 17
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