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“Wonderfully relaxing” 5 of 5 stars
Review of Tanjung Rhu Resort

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Tanjung Rhu Resort
4.5 of 5 Hotel   |   Mukim Ayer Hangat, Langkawi 07000, Malaysia   |  
Hotel amenities
Ranked #6 of 98 Hotels in Langkawi
Wantage, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Wonderfully relaxing”
5 of 5 stars Reviewed February 7, 2013

I can only endorse what previous reviewers have said. Can there be a more relaxing resort: laid- back but with the highest standards of service and friendliness. OK, as other guests have said, the rooms are getting rather tired, but this is being attended to. The Sunset pool is bliss - never before have we swam while being 'supervised' by a sea-eagle perched in a nearby tree!

The restaurants are excellent, although the Sands would benefit from a bit more 'atmosphere' in the evening. We stayed for a week (would probably make it ten days next time) and, to be honest, towards the end of our stay we knew the menu by heart. Could there be a couple of 'specials' each day (plats du jour) to introduce a little variety? Oh, and how about a notice (in English, bahasa Malaysia, and Japanese) warning guests NOT to pester the monitor lizards, so that his descendants don't suffer the same fate as 'Jack'!!

Congratulations to Enzo and all his staff

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxLGK, General Manager at Tanjung Rhu Resort, responded to this review, February 9, 2013
Dear derekb b,
It's great to see your review and I am very pleased that you and your wife had such an enjoyable time. It was wonderful to meet you both while you were here and it is so nice to see your kind compliments. We will take on your constructive comments and will be introducing some "Plats du jour" at The Saffron & The Rhu to take up your suggestion. I will make sure that "new Jack" and all the “Jackettes” will be safe and the guests will be able to co-exist beautifully with our gorgeous natural environment. I think you are right, 10 days will make the Tanjung Rhu experience even better the next time so I am looking forward to welcoming you both back Home to Paradise sometime soon!

Warmest personal regards,
Enzo Rulli
General Manager
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862 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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England
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 5, 2013

My husband and I stayed at the Tanjung Rhu for 7 days last month and I cannot praise the resort, amenities and exceptional staff enough. As others have already stated there is renovation work going on there at the moment but we heard no noise and there was no disruption to guests whatsoever. From the moment we completed our registration in our room (a really great start to the holiday as there was 'pop' on ice and fresh fruit awaiting us) every single minute of the day and night was just wonderful in every way. Our room was huge with balconies front and back, in hindsight I wish we had booked a room overlooking the sea but we had great views anyway and didn't spend too much time in there as we were too busy on the beach or in the pool!! We opted for the all in inclusive package and so glad we did. The food is delicious, not once were we disappointed and we tried all the different cuisines. There are no added charges for room service either!! Food can be ordered 24 hours a day, i promise no-one would go hungry! On our second evening we went to 'meet and greet the management and other newly arrived guests' drinks and canapés were constantly being handed out and staff mingled with the guests. I was a bit disappointed not to be introduced to Enzo the GM who was present at the 'meet and greet' but other staff were welcoming and utterly charming. Now for the staff: I can honestly say everyone from the guy that picked us up from the airport, reception staff, concierge, housekeeping, staff in the restaurants and ground workers would all go out of their way to greet you morning, noon and night with a smile and hello. Nothing would be too much trouble for them whatever your request. They are such genuinely nice people I could not pick an employee of the week if I tried!! I never usually write such long reviews but I can't praise the resort or staff enough and I hope we can return home to paradise in the not too distant future!!!!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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relaxLGK, General Manager at Tanjung Rhu Resort, responded to this review, February 9, 2013
Dear Pajan,
Thank you for staying with us and for taking the time to write such a wonderful review. It was great to know that you had such an enjoyable time and I am so pleased to read that you were so impressed with the staff and the service. I have to agree that it is not just the service levels that is apparent but especially the genuineness and warmth of the service from all the staff that makes one feel so special. “Smiles from the Heart” is what we say exudes from all the wonderful people who make up the Tanjung Rhu Family! I am so sorry that I did not get the chance to meet and talk with you at the guest cocktails - I too am disappointed to hear of this. I try very hard to get around and meet everyone at these gatherings and I am not sure why I missed meeting you and my apologies once again for that. I am pleased however that the other staff were able to spend some time with you and make up for my shortfall. I promise not to make that mistake again when you come Back Home to Paradise next time - I'll be there to greet you with open arms!

Warmest personal regards,
Enzo Rulli
General Manager
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Northamptonshire
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 3, 2013

Had high hopes for this resort. All was just about perfect apart from the room allocated to us. This really did let the resort down. However, we all know that even in the best of places, things sometimes don't go according to plan, so for me, the mark of a good hotel is how the problem is sorted out. Within a couple of minutes of voicing my complaint, we were offered another room, we had been spoken to by both the day manager and the general manager and a bottle of wine for the inconvenience was placed in our room. The General Manager is one of the best we have encountered in all our travels, constantly in the resort, mingling with the guests, eating at the restaurants and very accessible.
The staff are second to none, extremely friendly and helpful, nothing is too much trouble.
Three restaurants, two of the Rhu and Saffron are just about perfect, the third in my opinion has a little was to go to catch up but nevertheless still ok.
The beach, pools, gardens, spa are spotless. Love the adults only pool, great idea for perfect relaxation. Ample sunbeds so no rush to get your spot, plus they have little green flags on them so if you want something just raise the flag, no need to get up. Add to that the lovely staff who come around and bring you cool towels and fresh fruit, what more could you want or need.

The resort is going through a major renovation programme as the rooms are looking tired, the initial one we had was just not up to scratch, however, the newly renovated ones are perfect, so in our opinion, when the rooms are done this resort will have all the elements to make it the perfect place for a relaxation holiday as the location for a beach holiday, doesn't get much better than this.

Opt for the All Inclusive, excellent value for money.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxLGK, General Manager at Tanjung Rhu Resort, responded to this review, February 9, 2013
Dear Kristall 123,
It was wonderful to meet you both while you were staying with us and I am very happy to know that you had a great time overall. Thank you for your very positive review and comments. We will be continuing to build on what we have here at Tanjung Rhu to make everything even better and be become perfect. We are taking all these steps at the moment and I have no doubt that we will achieve our Vision of being the Number 1 Luxury Resort Destination in Asia "soon". I am extremely proud of the staff that makes a tremendous effort every day to provide guests with such warm and sincere service. This along with the spectacular location and constantly improving facilities will provide our guests with everything they need for a relaxing and rejuvenating holiday in a place aptly considered by many as Paradise! I look forward to seeing you back Home some time soon.

Warmest personal regards,
Enzo Rulli
General Manager
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Ski, Norway
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2013

This Malaysian run hotel is simply paradise. It has a perfect location, long (2,5 km) white sandy beach that never seems to get full, its own island you can wade out to at low tide, and a level of service you do not get in Europe or the Carribean. Several different restaurants - something for everyone. The "All Inclusive Package" is excellent value - everything is included except for alcohol. We have been here 4 Easters in a row - our second home. It is laid back, yet very professional. Lots of activities and good facilities (reading room in the middle of the day is nice and cool). Good place for family and friends (we have taken others with us + sent colleagues here). Good feedback from them too.

Room Tip: Although we always ask for the sea view rooms, we are only in the room to change before dinner. Roo...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxLGK, General Manager at Tanjung Rhu Resort, responded to this review, February 9, 2013
Dear Adam B,
It is wonderful to hear from you and thank you for the great review. I am so pleased to know that you are one of our special Tanjung Rhu Family members and that we have made a special place for you to call Home - a place where you and the family feel that you can come back to time and time again. I guess we will need to get your rooms ready again soon and make sure the Easter Bunny has all your treats redirected to your Second Home here in Paradise. I look forward to welcoming you all back Home soon.

Warmest personal regards,
Enzo Rulli
General Manager
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Shoreham-by-Sea, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2013

Pure paradise! We visited this resort in December and had a wonderful time which was helped by the stunning views, white sands and warm clear sea Our room was absolutely lovely, large and airy with a bath with sea views! Two balconies either overlooked the sea or natural swimming pool. We opted for the All Inclusive deal which was really good value, particularly as all the resteraunts served lovely food especially the Rhu which was spectacular. A string quartet serenaded us while we ate under the stars.
The spa is highly reccomended and the massage was out of this world, leaving us totally 'blissed out' .
The staff and extremely high level of service made us feel very special and contributed towards it being a truly magical and memorable experience.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxLGK, General Manager at Tanjung Rhu Resort, responded to this review, January 29, 2013
Dear BoliviaD,
I am happy to know that you have discovered the Magic of Tanjung Rhu. I loved your review which summarised beautifully the great aspects that make this part of the world "Pure Paradise". I am glad that you felt special while you were here as this is exactly how everyone should feel when they are on a special holiday and we look forward looking after you and making you feel like a special part of the Tanjung Rhu Family again when you next come Back Home!

Warmest personal regards,
Enzo Rulli
General Manager
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Melbourne, Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 27, 2013

Our agent put us onto this resort for our summer break and we stayed 10 nights here in a Bayu Senja room. After reading all the positive reviews on tripadvisor, we had high hopes that our stay would be terrific. We were not disappointed.
The room, grounds, pools, restaurants and especially the staff were all fantastic. The all inclusive package was good value as you could eat what you want, when you want.
There is currently upgrading occurring but was on hold until the end of January, so there was little, if any disruption during our stay.
The upkeep of this resort is nothing less than amazing with staff cleaning, gardening and maintaining all aspects of the property every day, from the grooming of the beach to the pruning of any plants that needed it.
Food was very good for what is an isolated resort, with plenty of variety from the three different restaurants. The staff were always willing to help with anything, always with a friendly smile.
Special mention needs to go to staff members Triyono and Caren at the sunset pool and Rhu restaurant as they were always very attentive, however we could fault none of the staff, anywhere!
The GM, Enzo even contacted us on our last day to inform us that as we had a later flight, there had been a change in a booking and we could keep the room until 5pm,. Very nice touch.
All in all, a most enjoyable holiday in a wonderful location, made even moreso by the warm and caring staff. Well done!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxLGK, General Manager at Tanjung Rhu Resort, responded to this review, February 9, 2013
Dear D-&C-11,
Thanks for the review and it was a pleasure to meet you both while you were here. I am pleased that your agent told you about Tanjung Rhu and even more pleased that you were not disappointed with the decision to come and stay with us for your "relaxing holiday" this year. Thank you for the nice comments about the service and I am sure all the warm and caring staff will be very pleased, as was I, to read this - especially the great Triyono and Caren. I hope that we will see you again one day soon when you come back Home to see us in Paradise!

Warmest personal regards,
Enzo Rulli
General Manager
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2013 via mobile

I visited Tanjung Rhu about four years back and loved it then so I decided to return with my partner to show him my version of paradise! It felt like coming home. Upon our arrival we checked into our beautiful sea view room which was absolutely stunning. After admiring the view I wanted to show my partner around. We made a stop at the pool bar and running out from nowhere was Leni with a huge hug for me! We met on my first visit and kept in touch since. What a welcome back!

I remember everything being a,asking but somehow this time seemed even better. The resort is so peaceful & quiet. It is absolutely spotless! The staff are the backbone of this resort and take the time to talk to you, remember you and everyone has a smile for you. Nothing is too much trouble.

We had the all inclusive package which seems incredible value. You would usually expect mediocre food with such a deal but everything was top class. We ate in all three restaurants and every time struggled to choose as we could easily have eaten our way through the menus. The food was divine.

On our last day, we decided to have breakfasting our room on our balcony overlooking the sea. This was still included in the price and no additional charge for in room dining. I have never heard of this anywhere in the world.
My partner had organised the private BBQ on the beach for my 30th birthday which was unforgettable. A lovely evening which I though was nearly over when out of the darkness came two ladies playing happy birthday on the violin and Leni holing a birthday cake! Such a lovely touch.

I cannot recommend Tanjung Rhu highly enough. We hired a car and the concierge were so helpful at recommending places to visit. The extended mangrove tour was brilliant and the spa is out of this world.

Thank you to everyone at Tanjung Rhu for making us feel so at home and making our trip unforgettable. I never usually visit the same place twice but I know I could never visit Malaysia again without staying at the Rhu again - for the third time!!

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxLGK, General Manager at Tanjung Rhu Resort, responded to this review, January 29, 2013
Dear HannahCouzens,
Warm Greetings once again from all of us at Tanjung Rhu! It's wonderful to know that 4 years after your first visit, everything seemed even better this time. I really want you to know that saying you will definitely come back yet again (even though you never usually visit the same place twice) is just a wonderful compliment for all of us here at Tanjung Rhu! We do hear this quite often and it is such a great thing to be appreciated in this way. You are correct that apart from the wonderful location and food, the staff, including the lovely Leni, really is the pillar of our success. I want to thank you for your review and to let you know that we will be waiting to welcome you back Home when you next Return to Paradise for the third time!

Warmest personal regards,
Enzo Rulli
General Manager
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Additional Information about Tanjung Rhu Resort

Address: Mukim Ayer Hangat, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Langkawi
#6 Luxury Hotel in Langkawi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Tanjung Rhu Resort 4.5*
Number of rooms: 136
Official Description (provided by the hotel):
Tanjung Rhu Resort, nestled in the shade of casuarinas over 2.5km white sandy beach, is one of Asia’s finest boutique resort renowned for its scenic views, impeccable service and gourmet fine dining. This is a place for romance, privacy and tranquility. The 136 luxurious suites Tanjung Rhu lies at the northern tip of the Langkawi island of Malaysia. ... more   less 
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Also Known As:
Tanjung Rhu Hotel Langkawi

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