We had a fabulous Premier Chalet on water on the western end of the resort. Being on the ocean was incredible. The deck was a great place to relax in the evening after a hard day of sightseeing. The sounds of the waves soothed us to sleep and woke us gently. The room was well appointed, large and clean. The cabinets had plenty of storage space and a safe. The bathroom was large with a double vanity, walk-in shower and a separate tub. There is a large pass-through/window from the bathroom to the room, with only horizontal blinds to separate the two rooms, so there is no sound barrier, if you're squeamish about that kind of thing. Turn-down service every night, they leave orchids on the bed and a small sweet snack, very nice

Breakfast was included, but it wasn't anything to rave about. Large selection of food, but none of it was particularly good. It was edible and it filled void. We ate at the Thai and Chinese restaurants and the Café and none those were anything special either. They weren't bad, but I expected more from what I thought was a fairly high-end resort. The prices were quite expensive compared to local restaurants, like at almost any resort anywhere.

The pool is very nice but a little small for the number of people there. Towels are available for borrowing, they take your room number and keep track of towel return. There is a long stretch of beach which is nice, we didn't go in the water here though.

Had a wonderful massage at the spa. You can use the other spa amenities before or after the treatment as well. The large jacuzzi was fabulous and the monkeys came to play in the water while we were there, how fun!

The activities desk helped us arrange a snorkeling trip and tickets to the cable car and information about 7 wells. Cable car and 7 wells are within easy walking distance. They neglected to tell us that we needed to exchange the cable car ticket they gave us for an electronic card at the cable car station, so we waited in a long line and when we got to the front found that we didn't have the right ticket.

Service at the hotel is fine, but if you need anything out of the ordinary it starts to get dicey. Like a lot of things at this hotel, on the surface all is wonderful but if you start to scratch a little it starts to unravel.

Overall, very nice room, food not so great, service was excellent for the most part but lacking when pressed.

We went to Langkawi on the second leg of a two centre holiday. We chose the Berjaya after reading the posts on trip advisor. We were not disappointed. All the staff were friendly, welcoming and attentive. The cabins were clean and comfortable and the grounds were really well kept. Dev, a local naturalist and tour guide provides morning and evening nature walks. His passion for the conservation of Langkawi is infectious and he is committed to helping and advising the Berjaya resort. The beach was clean and safe and from the water you can hardly see the impact of the resort. There are plenty of resteraunts on the site and local ones are not too far if you have transport. Overall this resort is great for families and couples, it is as quiet or lively as you want. We would highly recomend it to those who want something a little bit different.

we went for our honeymoon and stayed there for 4 nights and we werent dissappointed. its a must stay hotel before u die..slightly expensive but its a wonderful place to stay. lots of stuff to do, best pat is rentals like cars or scooters to go riding with ur new gf... beach is at ur doorstep nice food..

We spent two fantastic weeks staying at the Berjaya Beach Resort and it was pure paradise. The hotel is located on the side of a mountain that flows down to a beautiful private beach. The rooms are little wooden chalets nestled in the mountain. The reception area is impressive as you arrive in and what makes this hotel is the staff. They are amazing, from the girls at Reception, to the men who drive the little buses around the complex bringing you to your chalet to the boy in the towel booth and all the waiting staff in the various Restaurants. Our chalet was located right by the water, it was our second visit to this hotel so we were upgraded by the reception staff. We were booked for B&B and did not not let us down, breakfast was served daily until 10:30am, the choice was fantastic and the waiting staff were amazing. Then it was down to the Pool area or the Beach and both were great. There is a sunken pool bar which was good fun and they had a Half Price Offer on drinks every evening from 5pm until 7pm. There are 4 different restaurants in the hotel - Chinese, Thai, Main Reception which held Theme Nights and another one out in the water that served mainly Thai food. None of them let us down. We ate in the hotel most nights but did venture out to other parts of the island for food. It was incredibly cheap to eat in the hotel, around €15 for a meal for two including drinks whereas if you would pay around €10 if you went outside. There is a little marina around 5 minutes away from the hotel by taxi and there are amazing restaurants there where you can eat very cheaply. Sadly I took sick the second week of the holiday and here is where the staff really came into their own. The waiting staff in the Chinese noticed that I was not eating my food and asked what was wrong, when I explained, they came out with Tea and Toast and even got me some paracetomal. They then wanted to get the Hotel Doctor for me but I reclined. However, I had to visit the Doctor the following day and he was lovely, he gave me injections and tablets and it only cost €8. My husband ordered room service as I was stuck in the chalet for the next couple of days and he said it was fantastic, again all I had was tea and toast. The cleaning staff were constantly asking after me and kept coming up to me when I was out walking to see how I was feeling. Had to go back to Doctor again on last day of trip and he gave me more medication and would not charge me this time around. You feel as if you are part of a huge family in this hotel, all the staff are amazing and genuinely friendly and helpful and were extremely kind and considerate to me whilst I was feeling so ill. As I said we cannot fault this hotel and we'll be back again to stay for our third time sometime soon.