Just returned from spending 8 nights at this gorgeous resort. Very clean chalets and great variety of restaurants. We initially booked the premier chalet on land which offered stunning views over the bay but after 4 nights we asked to move to a rainforest studio chalet to experience the rainforest and monkeys. Both chalet types were lovely but the rainforest studio was double the use and newly refurbished with huge bathroom and lounge area plus they are a cheaper option. The breakfast buffet has a great variety except obviously bacon and the Thai restaurant over the water was divine. You need to get hotel shuttles from your chalet to the lobby and pool area but we never had to wait long. The day spa has just opened after refurbishment and whilst more expensive than those in the town areas the setting was lovely.
The hotel is about a 15-20 minute taxi ride to one of the main area chenang beach but cost only 26 ringgit which is about $9. It is however only a 10 minute walk to the Oriental Village and cable car and if the heat and humidity is too much then the hotel offers a free shuttle service to the village.
The only two small negatives was the pool closed at 9pm so if you had a late dinner you couldn't swim afterwards and whilst they offer a large range of cocktails I only like creamy cocktails such as fluffy duck, toblerone etc and they didn't have any creamy cocktails except piña colada. These are very small negatives and we would definitely stay again. Shallini at reception was the best and she was always happy to assist us with a smile. In summary beautiful place, lovely people nod great service.