We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Warm hospitality and beautiful resort for holiday” 5 of 5 stars
Review of Sheraton Langkawi Beach Resort

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Sheraton Langkawi Beach Resort to your Saves list
Sheraton Langkawi Beach Resort
4.5 of 5 Resort   |   Teluk Nibong, Langkawi 07000, Malaysia   |  
Hotel amenities
Ranked #38 of 96 Hotels in Langkawi
Beijing, China
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Warm hospitality and beautiful resort for holiday”
5 of 5 stars Reviewed March 27, 2014

Thanks to everyone making our stay the most wonderful and amazing. Thanks to Silvi who always tried to help. Thanks to Chinese girl who took our lunch order, I saw her moving one outlet to another one, four different areas however all the time she got an excellent smile, unfortunately I forget her name, say social thanks to her. It was a perfect stay. No complaints.
Warm regards,
Khalid

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review, April 3, 2014
Dear dilldillpak,

Thank you very much for your kind review.

It is a pleasure to hear that you had such a wonderful time with us.

We strive for guest satisfaction and your comments are a testament to the hard work and dedication that we demonstrate toward delivering the highest standards of service. I will be delighted to pass on your comments to those concern.

Once again, thank you very much for your kind comments. We look forward to welcoming you back on many more occasions in the near future.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,181 reviews from our community

Traveler rating
    315
    361
    220
    151
    134
See reviews for
302
539
40
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 26, 2014

1. Booked 3 rooms for 3 nights and the 1st room I got was a rundown chalet with rotting wood, dirt in the bath tub and a wasp's nest at the balcony.

2. Rude staff at the swimming pool (10/March afternoon). I just got out of the pool to help my relatives get some towels and had to fill up my room number on a form. My hands were wet and some water droplets fell on the paper and the guy said to me " Mdm, this is paper. Not plastic." How sarcastic.

3. Don't even think of calling the buggy in the evening or morning. It will never turn up.

4. We booked a tour with the hotel and when we asked for the pick up time, 4 staff told us 4 different timings. 1 said 6.30am, 1 said 8.30am..

A terrible hotel and will never come back again. Only upside is the friendly bartender at the pool bar.

Room Tip: Ask for a new room near the pool. Easy excess to the pool & lobby.
See more room tips
  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review, April 3, 2014
Dear Natalietans,

Thank you very much for sharing your recent experience at the Sheraton Langkawi Beach Resort in this review.

I am sorry to hear of your experience and I would like to apologize for the disappointment you had expressed regarding the accommodation as well as the service you received.

Please feel free to contact me at kumar.renoo@sheraton.com as I would like to look into the issues raised personally.

Again, thank you very much for your time and I look forward to hear from you again soon.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka City, Bangladesh
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2014

Me and my wife stayed for four days in a sea facing room with Jacuzzi. After reading dozens of reviews, we went to this hotel with mixed feelings. As most of the reviewers complained that the room quality is poor. However upon going there we discovered that even though there are small problems with the room (such as hairdryer is missing, or one of the lamps does not work), but the view from our room was breathtaking. The view from the lobby is also very nice.

The resort is huge so it does not seem very busy. The air conditioning of our room stopped working on the fourth day but we were immediately shifted to a suite with sea view which was very nice.

In a nutshell I will say very Sheraton Langkawi nice place to relax but it is not the right place for a person who is looking to different kinds of activities.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review, April 3, 2014
Dear kmsa_saamialam,

Thank you very much for taking the time to write this review.

It was our pleasure having you as our guest and I would like to thank you for choosing to stay at the Sheraton Langkawi Beach Resort.

Your kind thoughts are very much appreciated. We would be delighted to have the opportunity to welcoming you again in the near future.

Once again, thank you.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yokohama, Japan
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 22, 2014

As most people know, Sheraton is one of great hotel. This Sheraton is not an exception, however, there is nothing around the hotel. Need to drive for shopping, food, etc.

This hotel is pretty huge, and you can enjoy lots of trees and flowers as well as beach. Walking around the hotel is really nice!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review, April 2, 2014
Dear hakiko_5,

Thank you very much for your feedback, which we value very much.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsford, New York
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 19, 2014

The Sheraton, if you have rented a car, is in an ideal location on Langkawi from my perspective. It is a bit of a drive from Kuahtown and that makes it quieter and cleaner overall. It is easy to get to the more populated areas of the island for activities and restaurants. The rocks and soft sand beach area is serene and peaceful. The pool is adequate to enjoy a drink at the pool bar or to laze about in the warm sun.

The rooms are purposely styled to be somewhat more rustic in styling with the heavy wood coverage one would expect of a jungle retreat. It maintains this feel in the room while offering all the amenities you would want on the compound. The balcony area is wonderful and perfect for enjoying the start of the day and coffee or tea in relative privacy (if you get the beach view room, which you should :)).

Enjoying the Indian Ocean sunset on the rocks at the Sheraton is an experience that I will always remember - perfect!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review, April 2, 2014
Dear Carl B,

Thank you for this review of your stay at the Sheraton Langkawi Beach Resort.

I am delighted to read that you were overall impressed with your recent stay with us. Most importantly you are able to enjoy the privacy and peaceful ambience of the resort.

It is our pleasure having you as our guest and again, thank you very much for your kind thoughts.

We look forward to welcoming you back on many more occasions in the near future.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 18, 2014

Sheraton - As d brand goes - the service is classic
Beach Property - Excellent view from lobby area facing beach - pvt beach is nice
Food - Good - breakfast display & food is good
Rooms - very spacious - old look and feel - cleanliness gr8
Overall property - very spacious & secluded n green
swimming pool - large neat n clean - with bar by d pool -
gives a feel of infinity look
lobby area - spacious - very nice - wifi is avaible only in lobby - view from lobby towards the andaman sea is amazing
staff - very good and helpful - buggie service is available all time. Seta one of their staff members is very helpful n usually seen at the welcome entrance area.
Hotel gave me an early check in too

Property looks fabulous - is done in large area - landscaping is excellent - private beach area is good .

The property shpuld have wifi in the rooms
Travel desk - they should have staff who know information regarding the travel n places in langkawi - more than the assigned person , rest staff gave better suggestions

Room Tip: we were 3 people and all was avaible was room with garden view . Luckily was very close to swmming p...
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review, April 2, 2014
Dear shuchijain,

Thank you very much for the kind comments on your recent stay at the Sheraton Langkawi Beach Resort.

We truly appreciate your reviews and highlights on areas for our future improvement. Please be assured that we continually strive to improve the facilities and service we offer for better guest experience.

Many thanks for choosing to stay with us. We look forward to your next stay with us.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 16, 2014

Stayed at the Sheraton Langkawi with friends last September for a short weekend.
Booked a room with a StarFriend rate and even though i would expect a minimum of service, well i can say service provided was not up to standards. A bit of a disappointment...
However the resort is in a great location and food is quite good. I would recommend it but with expectations not being too high...

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review, April 1, 2014
Dear NataleeD26,

Thank you very much for sharing your recent experience at the Sheraton Langkawi Beach Resort in this review.

We appreciate your comments, as it enables us to continue monitor and make improvement for better guest experience. I would like to apologize for the disappointment you had expressed regarding the service you received, rest assured we continually strive to enhance our standards for guest satisfaction.

Once again, thank you very much for your valuable feedback. We hope you will give us an opportunity to make improvements and let us welcome you back.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Sheraton Langkawi Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Langkawi Beach Resort

Address: Teluk Nibong, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Langkawi
#14 Luxury Hotel in Langkawi
#18 On the Beach Hotel in Langkawi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Langkawi Beach Resort 4.5*
Number of rooms: 238
Official Description (provided by the hotel):
Welcome to Sheraton Langkawi Beach Resort.Located on the north western shore of Peninsular Malaysia, an ancient group of islands collectively known as Pulau Langkawi awaits you. Our resort is nestled amidst 38 acres of spacious, lush tropical surroundings with private beach coves. Whether you crave an exciting escape or a peaceful sanctuary – you will find it in Langkawi. The resort is just a short 10-minute car ride from Langkawi International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Cheap Tickets, Expedia, Starwood APAC, Agoda, Despegar.com, Travelocity, Ctrip TA, TripOnline SA and Tingo so you can book your Sheraton Langkawi Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Langkawi Beach Hotel Langkawi
Langkawi Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Langkawi Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.