Firstly: Getting there--it is not that far from the airport so a taxi is ok. This was my first stop on a self-made highlight tour of Western Malaysia. Thanks to research on TripAdvisor I chose Langkawi 1st (by plane), Penang next (by ferry) and Kuala Lumpur last (by bus). I made no plans, booked no tours, so when I got off the plane in Langkawi, I walked over to the first tour provider I felt a connection to. He gave me a good deal: 220 Ringitts for transport to the hotel and a personal car/driver tour guide for the next day for 6 hours. So now you have something to bargain with!I
Secondly: Why Langkawi and why this hotel--I chose Langkawi first to relax and get a tan and the Sheraton because I heard from locals that I knew that it has a REAL beach. PLEASE COME TO THIS HOTEL--YOU WILL NOT REGRET IT!!! The pool area is wonderful and looks like the hotel pics, and if you are brave and have LOTS of sunscreen, you can venture down to the beach and pull a chair into the shallow water and lay out. BE CAREFUL not to burn! The signs say beware of jelly fish--I saw people swimming so I ventured in, wading fist and looking for trouble, but found none, so I went in the ocean. That does not mean you should not be careful.
Thirdly: the Hotel and restaurants--the rooms are constructed on Malay style "huts" up on the hills with a large open bus as your transport there. Be patient for the shuttle, and once settled in--walk it if you can. There are about 4 rooms to each "hut". I had a snack at the restuarant at the bottom of the stairs after check-in and then breakfast there. First time, I waited and waited for my small order, and finally had to go inside and ask: the result was that the hostess took my order and did not tell the waiter. So lesson there: follow up on your order if a waiter does not take it!! I did not eat at any of the other places, so cannot comment on those.
Fourthly: The monkeys--follow the hotel policy and do not attempt to feed or get too close, but expect them to be brave enough to come up onto your porch, possibly up to your table while you are close by and steal your sugar!! If you have a zoom lens, get as close as you safely can and then zoom in for the shot.
AND THEN: Please wake up early to catch the most amazing sunrise. If you are alone, just breathe and take it in; if you are with someone, take them with you, hold their hand and kiss them when the sun comes up!! Don't forget your camera.
Special shout out to the front desk staff, the bell person at the front where you leave your luggage, and to the nice bartenders. Thanks for a short but great stay!!
If you want to splurge ask for an ocean view room...that way you can see the sunrise and do your kis...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for your kind review.
We are delighted to know that your recent stay with us was great and most importantly you enjoyed our hospitality.
Many guests enjoy the amazing view from our pool and privacy of our beach coves that they can relax.
I was most concerned to note the delay to your food order and would like to offer my sincere apologies for the inconvenience caused. I do sincerely hope you will accept that your experience is certainly not reflective of our usual standards. You have my assurances that this has been discussed with those concerned to prevent any reoccurrence in the future.
Once again, thank you for choosing to stay with us for your holiday and your valuable feedback. I look forward to welcoming you back in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.