We spent 11 Nights at the Westin Langkawi in January 2013. We stayed in one of the hotel Villa's on the beach.Great accomodation and extremely spacious room. Beautiful plunge pool which my son really enjoyed. The staff at this resort were wonderful. Nothing was ever a problem. Joseph the villa manager was great and really made us feel at home. Nor Albaniah, great service at the buffett restaurant at all times. Hafiza at the upstairs bar was also great and she really knew how to make great cocktails. Amirah who serviced our room was also wonderful. I wish I could name more but I didnt get everyones name. The resort food was great. Staying 11 nights meant we got to taste all buffett theme nights including the beautiful brazilian night where we dined by the pool. I also recommend the Malaysian buffett night. I loved the Beef Rendang. I highly recommend this resort and hopefully will return in January 2014. Thank you for making us feel at home.

We spent 11 nights at The Westin in Langkawi and we could not have stayed in a more peaceful Resort for our Honeymoon. Every day we found new views to admire from The Breeze and The Splash. The white sandy beaches by The Spa were breathtaking and again soo peaceful.. All members of staff were there to assist you with a warm greeting and a smile. These are the small details which makes a holiday to remember and never to forget. The selection of breakfast was awesome. Our budget did not extend to an evening meal every night, more the pity as the Menu was rather out of this world, but The Resort is located only minutes away from budget restaurants all made from local foods with an extreme diversity of selections of meals - Indian, Thai, Malaysian. I cried when I arrived and I cried when I left. The level of service at The Westin was probably the best we have had in our 6 years of travel. We will miss The Westin and hope to return one Day. Thank you, The Westin for such lovely memories.

I have recently spent 6 days at the Westin Langkawi Resort and Spa (late January). The location of this resort is really good, being close to one of the main towns on the island - Kuah. The surroundings of the hotel are also great, with wonderful views from the balcony and the pool area. Overall, this is a nice resort but there are several things which I considered improper for a 5 star hotel.

First of all, the green spaces appeared unkempt and a bit dry. Although there are many trees and plants around, these did not seem to be well maintained and everything seemed dry.

The sun lounges were a problem - you had to be by the pool really early in order to find any available sun loungers. There was a very limited number of loungers and the ones that were available, had holes and were in poor condition. Reading previous reviews, I noticed that this issue was already raised by several people, and it is a shame that it takes so long for the management to address it. Whilst discussing with staff members about this problem, we were told that the hotel had ordered new ones, but this was no consolation for us who have paid a lot of money and could enjoy the benefits of laying in the sun by the pool.

Another problem that I have encountered was that on two consecutive days, in the toilet by the Tide Restaurant, the sanitary bin had not been emptied, although it was overflowing...

Although this hotel would have so much to give, with beautiful views, amazing pools and great location, the experience I had was not a 5 stars one. I am not sure I would go to the Westin Langkawi again.

Spent 12 days at the Westin Langkawi in January 2013. Whilst privately located on the SE side of the island and only 25 minutes from the airport, it is the closest resort to the main town, Kuah, and the main ferry terminal. Most other resorts are centred around the beach areas of Chenang and Pantai Kok on the western side of the island.

This is a nice resort and we were pleased we chose it and we would return. There are a few things though that you need to be mindful of so let me get these out of the way first.

We had booked a Partial Sea View room. These rooms have not been renovated and they are very, very tired, bordering on unacceptable for the price you pay. Something I was not expecting for the Westin brand. Only the immediate rooms each side of the main reception lobby have been renovated which are termed Full Sea View. We paid to upgrade on arrival ( for a moderate fee of RM100 per night) and after the first night were moved into a lovely Full Sea View room. These renovated rooms are very nice.

Our least favourite thing about the resort - breakfast, which is served in Seasonal Tastes restaurant . Food OK but the seating layout is awful, very crowded and terrible music being played. Felt like a supermarket cafeteria. Not relaxing. Earlier (before 8.00am) is better. We chose not to have breakfast on 3 or 4 of the mornings, instead taking an early lunch by the pool.

We visited in January and probably did not expect (stupidly on our part) the amount of children. They were everywhere. Most poorly supervised by irresponsible Australian parents who should respect other peoples desire to relax in some peace and quiet at some point in the day and that the pool area is not just a unsupervised child's playground for 12 hours. Not the resorts fault but something to be mindful of. Will avoid school holidays like the plague next time!

It was very, vey busy when we were there, approaching 100% occupancy. Pool lounges are a problem - there is not enough of them and not enough shade. The resort try and mange this by putting signs on each sun lounge saying that they can't be reserved but it doesn't really work. You need to get to the pool area early if you want a sun lounge with some umbrella shade. Lots of people rudely place personal items on lounges early to secure them only to return after breakfast some hours later. The resort must at least double the amount of sun lounges available during peak times. I observed many people very annoyed about not having access to a sun lounge from mid morning.

The beach at the resort is OK but generally the beaches in Langkawi are average compared to what we are used to and the water is typically "cloudy". The pools however are wonderful, so for us, the beach was irrelevant. There are 3 pools in total. Our favourite was the Infinity edge pool which offers magnificent views across the water to the surrounding islands.

The absolute best thing at the Westin Langkawi - all the team at the Splash Bar by the pool. They are just fantastic. Nothing is too much trouble, they are all very obliging and offer the best service, great Cocktails and great food. They looked after us every day and offered that personal service that is so often lacking in hotels and resorts around the world. Mahatir's entire team should be congratulated on a job well done. These guys are an asset to the Westin.

Tide restaurant is also very good. Lovely setting with very good food. Nicest place for dinner. Breeze Lounge is also good and one of the best times of the day was enjoying a cocktail or glass of wine on sunset @ Breeze. The views are magnificent. The 3 singers who entertain you 6 nights a week from 8.30pm till midnight are also excellent. Service can be a little slow but this is Malaysia, relax...
The Spa at the resort is also very good. We visited 3 times during our stay and prices are reasonable. Beautiful setting with great staff.

Overall, we enjoyed our stay at the Westin Langkawi and were sad to leave. Would have no hesitation in returning outside of school holidays and in a renovated room.