We stayed in two adjoining rooms in the Starwood Preferred Members wing and were very disappointed. To be fair the hotel was renovating some wings, and they may not have had renovated rooms available. The rooms we were placed in were very weathered, mold, and they smelled. We asked to move, but were not able to be placed elsewhere. The room cleaning staff did a very poor job cleaning the rooms. We were surprised we were staying at a Westin!
Te kids club was also lacking in staff, organization and planning. Pool side staff was not available and we had to search for towels often to find none available.
The staff was very nice and made an effort to make us comfortable. Perhaps, the renovation left them a bit flustered as several mistakes were made.
The location is beautiful. The pools are wonderful and fun for all ages. The restaurants have views and the food is decent, no memorable.
We wouldn't go back, but if we hear the renovation is complete and there are overall improvements.
- Also Known As:
- The Westin Langkawi Resort And Spa
- The Westin Langkawi Hotel Langkawi
- The Westin Langkawi Hotel
- Westin Langkawi Resort
- Westin Langkawi
- Westin Langkawi Hotel
- Langkawi Westin
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Asiatravel.com Holdings, Orbitz, Travelocity, Hotels.com, Tingo, HotelTravel.com, Venere and Agoda so you can book your The Westin Langkawi Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.