We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mutiara Burau Bay Beach Resort: Traveler Reviews

3.0 of 5
Teluk Burau, Langkawi 07000, Malaysia
Hotel amenities
Mutiara Burau Bay Beach Resort
Ranked #19 of 93 hotels in Langkawi
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

557 reviews from our community

Traveler rating
    113
    255
    125
    38
    26
See reviews for
Families
122
 
Couples
272
 
Solo
18
 
Business
1
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Never again”
1 of 5 stars Reviewed January 22, 2013

We stayed at this hotel for 4 days. I was really very surprised when we got to the hotel because somehow this hotel has good reviews and it is not that cheap at all.The pictures they have their website looks nice but the reality totally different. It was too old and dirty. The sheets and towels were grey instead of white. First day of our stay flushing at the toilet was broke so we mooved to another room but this time hair dryer has broken . Although the nature and the beach was perfect, it doesnt worth the money, so I suggest not to go there . Choose another place.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
See 2 more reviews by Guldali E for Langkawi
Ask Guldali E about Mutiara Burau Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“One big mistake”
1 of 5 stars Reviewed January 21, 2013

Unfortunately we booked this hotel on the basis of their good looking website and the Trip Advisor reviews. PLEASE don't be fooled - if you are coming all this way to Langkawi like we did and expected a decent hotel with rooms that resemble even half of what they look like on their website, don't bother!!! We had taken three different places from Europe to get here and arrived exhausted.
Our room which was a superior sea view was run down, old and DIRTY - there were black marked walls, ceilings and on the bed head. The door shook when you tried to lock it, and the bathroom was covered in mould and black markings all over the corners and walls. The sink was about 50 years old, cracked and the toilet was from the same era. The spoons on top of the aged cups were literally going rusty. It was absolutely unexpected and completely shocking that they could expect any visitor to stay in such a dump. I know hear that the hotel will be closed down from next week for a 2 year renovation - let me say that given the ethics of the owner, they will either need a complete owner change or a 10 year renovation timeframe to change this place to something close to acceptable.

p.s I now read that this place has been bought out by a 5 star hotel so perhaps my feedback is no longer relevant. I am only glad that these dodgy rooms are no longer being offloaded to unsuspecting visitors.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by swisstruffles for Langkawi
Ask swisstruffles about Mutiara Burau Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Langkawi hotels

Villa Molek
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1497559?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Danna Langkawi, Malaysia
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1878415?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Westin Langkawi Resort & Spa
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d301798?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Tanjung Rhu Resort
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d315644?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Four Seasons Resort Langkawi, Malaysia
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d311053?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Tunbridge Wells, UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
31 helpful votes 31 helpful votes
“Amazing little gem”
5 of 5 stars Reviewed January 18, 2013

I went with my boyfriend over new year 2012/13 and was a bit wary due to other reviews but went for mutiara anyway.
It was one of the best hotels I have ever stayed in. The beach was amazing, full of rocks you can climb, including a island you can easily get to when the tide is out.
When we first arrived the room wasn't that great, overlooking the back for the restaurant and at the time lots of cars due to a smugglers ship docking in !... but we changed and got a lovely room on the other side overlooking a very quiet beach. The hotel complex overlooks two different beaches and you can walk for miles... This hotel definitely had the best bit of beach.
The rooms were very outdated but all kept very clean and tidy and the only time we used our room was to sleep and sit on the balcony when it rained.
The pool was lovely but surrounded by kids so we opted for the beach everyday. You could see monkeys everywhere, giant lizards sunbathing by the pool, lemurs, birds, eagles... It was amazing being in the rainforest and beach at the same time. The cable car and waterfalls were within waing distance... Defiantly a must wherever you are in the island.
The New Years buffer that was included was great, lobsters, prawns, really friendly staff and chefs clearly enjoying themselves... We had a blast.
I would recommend this hotel but it is unfortunately closing down on jan 20th 2013... A five star chain has bought it so am sure it will still be lovely but will lose some of its charm.
I can't wait to go back to langkawi....

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Mandoss for Langkawi
Ask Mandoss about Mutiara Burau Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Romantically Away”
5 of 5 stars Reviewed January 14, 2013

Despite the many unfortunate reviews of Mutiara Burau Bay, this place have always been our favorite get away each time we arrive in Langkawi. Beautiful landscapes, friendly employees and private beach. Not to forget the beach side bar - Rocky Bar and Seashells offers great food and perfect for sunset with your loved ones.
Though its aging through the years, Burau Bay resort deserves an applause for maintaining the serenity and privacy throughout these years. We gonna miss the old way of the surrounding as there will be major renovation taking place soon.
Of course another reason for returning is always the breakfast spread. One of the best in Langkawi
Will go back again!!

Room Tip: Always request for a room upgrade. You might be lucky :)
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Rajkumar K about Mutiara Burau Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Beatiful peaceful gem”
5 of 5 stars Reviewed January 11, 2013

My husband and I and our 12 year old daughter stayed here 5 days and LOVED it! The pool, beach and landscaped grounds with its jungle mountain backdrop is truly stunning. We adored our 50s bungalow style beach-facing cabin with bedroom, separate lounge and balcony. Sure it's not five star but the rooms were cleaned and beds made up daily with fresh sheets and clean towels provided. Staff were helpful, friendly and attentive if something wasn't working (usually operator error on our part).The resort is quiet, breakfasts were good and pool+beachside drinks cheap as Langkawi is a duty free island. This idyllic resort is a magnet for tourists from all over the world so has a a great United Nations family-friendly vibe. REALLY sad to hear it may be knocked down to be replaced with some hideous concrete overly air-conditioned edifice. We had dinner one night at the resort, and it was good but mostly ate out as we hired a small car at the Kuah Ferry Terminal shopping area for about A$100 for 5 days when we arrived by boat from Penang. Driving around the island was easy and hassle free. But give Pantai Cenang a big miss. Eat at the family run roadside places instead. Heaps better than most of the places masquerading as restaurants along that busy tourist strip and a 1/4 of the price. For a special meal highly recommneded is Kitta Chinese Seafood Restaurant on the right hand side on Jalan Pantai Kok between the airport and Mutiara Burau Bay Resort. Beware if walking to the cable car at Oriental Village as the cranky roadside monkeys (a different breed from the friendly Dusky Leaf type in the resort) can be agressive. I was chased a good 20 metres by one who wanted my bag!! That's what happens when tourists feed them! It was frightening as he didn't stop until I threw something at him, and I had to pick up a big stick before he would back off. Even then he kept stalking me and I eventually had to turn back.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bondi-adventurers about Mutiara Burau Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayview Hotel Langkawi
Great value on a similar hotel
Langkawi, Langkawi District
3.5 of 5 stars 347 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Langkawi
Trendy
Bon Ton Resort
Bon Ton Resort 4.5 of 5 stars 326 reviews
Romantic
Sheraton Langkawi Beach Resort
Sheraton Langkawi Beach Resort 3.5 of 5 stars 943 reviews
Good for business
The Frangipani Langkawi Resort & Spa
The Frangipani Langkawi Resort &... 4.0 of 5 stars 428 reviews
Near the beach
Rebak Island Resort - A Taj Hotel
Rebak Island Resort - A Taj Hote... 4.0 of 5 stars 550 reviews
Show Prices ABS:HotelCheckRates-d317751?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d304524?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d478202?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d557775?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Langkawi hotels
Berjaya Langkawi Resort - Malays... 4.0 of 5 stars 1,825 reviews Casa del Mar, Langkawi 5.0 of 5 stars 1,160 reviews Bayview Hotel Langkawi 3.5 of 5 stars 347 reviews Resorts World Langkawi 3.5 of 5 stars 354 reviews
Show Prices ABS:HotelCheckRates-d307706?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d307707?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d478343?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d478334?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 93 hotels in Langkawi, ranked by popularity

Been to Mutiara Burau Bay Beach Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mutiara Burau Bay Beach Resort

Also Known As:
Mutiara Burau Bay Beach Hotel Langkawi
Mutiara Burau Bay Beach Hotel
Mutiara Burau Bay Langkawi
Mutiara Burau Bay Hotel Langkawi
Mutiara Burau Bay
Address: Teluk Burau, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#14 Romantic Hotels in Langkawi
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Informal Beach Resort situated on 19 acres at placid Burau Bay, 12 km from Langkawi Int'l Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Tingo and Priceline so you can book your Mutiara Burau Bay Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mutiara Burau Bay Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mutiara Burau Bay Beach Resort
Enter dates & see best prices* (from our partners)
Show Prices