I stay here for my vacation to Langkawi for 2 nights. I do not really like the hotel because it looks old. The rooms really dirty and not clean. Toilet is big but no amenities provided. The hotel located far from Town which not suitable for those who find walking distance hotel to city centre.
I experienced problem when check in on the day I come here. I check in at night about 11PM as my flight was delayed. The time we check in, we get our room key and we proceed to the room at 2nd floor. Unfortunately we are unable to open the room with the key given. We have to use the lift to go to the lobby and ask assistance from the receptionist. Then they change the room key card and ask us to try again. At the 2nd time we try, room still cannot open which is make us really angry. We are really tired at that time, and we will need to go down again using the lift and seek the receptionist again, this time, I am really angry and they the receptionist to make sure the room can be open.
This time we got the room key card and they change us to room at 3rd floor and the worst thing is we facing the same thing which make us very angry. I ask my spouse to wait and I go to the lobby. I warn them to make sure one of their staff follow us by answer given only him working at that night. He then change us to 2nd floor again to another room and then only we can open the room. Can you guys imagine on how all this can be happen. I am still can understanding this but I dont think so if it is happen to the another guest.
Breakfast was OK and not really variety. Overall stay just OK for me and nothing special about the hotel. Not realy good for those who need to find relaxing hotel.
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