Lets get with the program here. This is a ferry to get from A to B, not a cruise liner with a sun deck, swimming pool or cocktail waiter service. What do people expect for RM60!? I find some of the reviews on here unbelievable!
The ferries leave at 8:15 and 8:30 in the morning from Penang (Swetenam Pier) to Langkawi and the crossing takes 3 hours. The 8:15am stops briefly on route so is probably 5 minutes slower. The boat we were on was comfortable (both the lower and upper deck-I spent time in both) with a tv screen playing an English movie. The lower deck is slightly more claustrophobic than the upper but I refer to my earlier comment......it's a ferry, not a cruise liner. It is no more claustrophobic than an aeroplane cabin, in fact slightly roomier.
The ferry has no outside deck area to sit and get some fresh air and no onboard sales of drinks/ snacks which are about the only disappointments of the whole thing. Bring your own food and drink.
Boats have clearly been upgraded since the reviewer below decided to wait 2 years to write his "I'm gong to drown" review.
Book your tickets a day in advance if you want to avoid queues, etc-there are about 8 agents selling tickets just before you get to the pier in Penang (by the clock tower).
Bear in mind that the ferry crosses the sea. The sea has waves and low and behold can be bumpy. If you don't like boats and can afford it, fly!
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