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“For budget accomodation” 4 of 5 stars
Review of Citin Hotel Langkawi

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Citin Hotel Langkawi
3.0 of 5 Hotel   |   No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia   |  
Hotel amenities
Ranked #40 of 100 Hotels in Langkawi
Dhaka City, Bangladesh
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“For budget accomodation”
4 of 5 stars Reviewed June 24, 2014

Preferable for tourist with modest approach and budget. Easy to locate, near by market and shopping malls and shops for food. Staff are friendly, quick respondent with moderate profile. Rooms and toilets are small and clean, that is optimum for traveler. I will recommend it......

Room Tip: South side preferable
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review, July 3, 2014
Dear ShoaibJU

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Malaysia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 16, 2014

Stayed on 2nd May and 6th May during I go travel at Koh Lipe..

Citin Langkawi is very basic hotel with under category of 2 Star hotel / Motel. Room is clean, small and with basic amenties like 2 mineral water & basic bathroom accessories, no hair dryer, no refrigerator and etc. Room with 1 standard queen size bed but quality is consider not bad which can let you have a good sleep. Citin is consider located at convenient area, just beside the main road, nearest have mamak, chinese restaurant and convenient shop. so only less that RM 70 per night, no any seriously complaint for this value.

Breakfast, is the 1 which I very not happy as we need add on RM 8 each person for the breakfast which only provide u bread, small pack nasi lemak (limited) & tea or coffee! Is not worth it as you only need a few foot step can having your nice breakfast at nearest restaurant. So, you have option to choose without breakfast which you can have a best room rate.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review, May 28, 2014
Dear Jesphannie

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for breakfast that concern highlighted, which will be reviewed for improvement and bettering our guest experience.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 15, 2014

I stayed there for 2 nights with friends. The room is alright but the toilet is quite small and the fact that the door is glazed instead of a normal door doesn't help. My room's airconditioner was not that cold either but all in all, the experience was ok.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review, May 28, 2014
Dear Nad D

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shah Alam, Malaysia
1 review
2 of 5 stars Reviewed May 11, 2014

The room is small but its value with the price. The staff is great and helpful. I would say that my stay is quite comfortable here, but the drawback is the breakfast (only eat once). When I read the review, others say only bread are served for breakfast, I thought there are various kind of bread but there are only one choice of bread to be spread by Planta or Jem. Nevertheless the location is in the town, and there are lots of restaurant near the hotel.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review, May 28, 2014
Dear 3rdteen_Pablo

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed May 8, 2014

Had a pleasurable stay in Citin Langkawi. I would say it’s a definite value for money. The room was quite small though the mattress was awesomely comfortable, we had a good night sleep. Washroom was clean and neat, the only drawback was the heater not working, but it’s ok. As we are Tamil people it’s a great pleasure to have sun tv channel, a surprising fun element in your hotel.

Finally I would like to quote my warmest thanks to your respective staff on duty Ms Malar. She was really welcoming and charming, really helpful with all the inquires we made and also friendly. Congratulations to you in having such a customer friendly staff, two-thumbs up for her. Last but not least, Citin Langkawi will surely be my first choice if I’m visiting Langkawi again, thanks and keep up the good work.

Thanks
Denesh @ Kalai

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review, May 10, 2014
Dear Deneshk05

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 26, 2014

The rooms are small and basic but were clean. We had picked this place as it is close to the jetty and we needed a place to just spend the night to catch a ferry next morning. It met our expectations. There are shops and local restaurants nearby.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review, May 10, 2014
Dear Kalwant78

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuah
1 review
3 of 5 stars Reviewed March 28, 2014

I enjoyed staying at this hotel. It could be nicer if there are variety of television channels to watch in room. However feel disappointed only with the breakfast served because there are not much choices of food.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review, April 4, 2014
Dear Fadilah M

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citin Hotel Langkawi

Address: No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #40 of 100 Hotels in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Hotel Langkawi 3*
Number of rooms: 46
Official Description (provided by the hotel):
Located in the town of Kuah, the newly renovated Citin Langkawi hotel offers clean and comfortable accommodation at a reasonable price. All rooms are equipped with air-conditioning and feature an en-suite bathroom. Additional facilities include 24-hour reception & security, laundry service and a breakfast room. Internet service is available in the lobby. It is a mere 5 minutes walk to duty free shopping, a short walk to the local jetty. A 20 minute drive away is the well-known beach of Cenang and just 30 minutes from the hotel is Langkawi International Airport. ... more   less 
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