We stayed here for 2 nights . Arrived at 230 pm and the rooms were not ready yet . The receptionist promised they will be ready in 30 minutes . When we came back an hour later , they failed to keep the promise..Got upgraded rooms ,thank you .
The rooms are large and clean . The old bulky CRT TV really irritates since most of the hotels now provide flatscreen TV .The TV reception was very poor , no local channels available. I complaint to the operator and and she mentioned already notified the maintenance guy to rectify . I observed the maintenance guy really struggled to rectify the problem but nothing solved when we came back at night after dinner.
When i make another complaint , she mentioned the whole floor had problem with the booster .I went to the next room (since we booked 2 rooms on the same floor) and enjoyed the local channel with crystal clear reception . My advice to your operator is that please double check that your guest does not book more than 1 rooms on the same floor so that u can confidently be a complete liar .
The rest of the hotel service would be considered as average.Free parking also provided with separate elevator where you spend ages waiting for the elevator .
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- Also Known As:
- New York Hotel Jb
- New York Hotel Johor Bahru
- New York Johor Bahru