Crystal Crown Hotel is the best Hotel in Klang?!
This huge imposing building sitting between Klang and port Klang was an unbelievable nightmare from the on set.
I phoned to book a room and a non English speaking receptionist put the phone down on me after a short incomprehensible grunt as I later found out that he couldn’t understand English, I rang again and manage to speak to another receptionist that could. All the sign of an impending disaster in the making, but I was feeling pathetically altruistic and forgiving, beside, try doing a search on the internet and you will be lucky if more then a brace can be found in Klang.
When I checked into the room to this supposedly 3 star rating hotel, after flying half way round the world to be near friends. Exhausted and jet lagged compromise my utter shock for not taking the next taxi out of this tardy and rotten hotel, flimsy bedding that had long past their use by date was drape over some bed that could have had being plucked from the building skip, shower curtain that is so soil that patterns of second generation moulds were growing on it, cracks were spread over the bath tub and flooring, to cap all that, when you turn on the tap, the 1st lot of water that gush out were like water from the sewage and I had to run them for a while before some resemblance of uncontaminated water appeared. Some of the power points suddenly died in my brief moment of my stay and when their electrician turns up to repair the fault, he could only apologise that the points was beyond him to repair.
Call for room service for bottle water and twice after long delay and repeat call, their excuse was, they had forgotten, was charged an extortionist amount when it finally arrive.
The lists of disappointment haven’t finish yet, so please be patience and read on.
Bought some takeaway from a local restaurant that needed micro waving, was return by room service because they say it was non halal and I have to independently take it to a Chinese restaurant attached to the hotel to be warmed up. Later that evening tried to have a beer at their lounge bar that was suppose to be open till 2am but was closing half an hour early because there wasn’t enough punters.
Managed to get a beer (haram) at their 24 hours opened halal restaurant that earlier refuse to warm up my non halal food and was charge another extortionist price. Ask for a taxi at the reception and one of their staff was kind enough to masquerade as a taxi driver, instead he ripe me off with a fare that could have took me to Kuala Lumpur and back.
All in all, if this hotel is the best in Klang and being the biggest port in Malaysia can offer, then I’m Basil Fawlty of Fawlty Towers. Avoid this hotel if one can call this a hotel, like a plague.

we are first time stay in Hotel JB and we reached JB last minutes to find the Hotel in JB, Finally we go to Crystal Crown Hotel check in only left family room, is resonable price and we stayed for 2 days. It is great that we stayed in this Hotel, feel comfortable.

We have been to Grand Continental and New York Hotel. I simply prefer Crystal Crown. I love the rooms very much, it's big and cozy. Plus the rate is very attractive, just above RM$120. Best Value for Money. We booked the room everytime my girlfiend came to JB for honeymooning. Highly recommended to tourist.

My experience of the Crystal Crown is limited to a stay there for a wedding receptions. Two observations:

* At the wedding reception, the food was off to the extent that most people became ill, and at least 2 were hospitalised.

* The place is absolutely filthy. When you enter the lobby, check the chandelier above you. It is almost black from dirt and literally filled with dead flies.

P.