Date: 6 sept 2013 - 8 sept 2013
initially we was quite satisfied with the room although some of the furnitures are quite old and some scratches seen on the surface. We slept through the whole night but when we woke up we found redness over our skin and its looked like insects bitten… we checked through the bed and blanket, unbelievably we found small kutu on the bed and not only one kutu, immediately we kills the kutu by using toilet papers and flushed into toilet bowl, we cant imagine that we slept through the whole night with kutu! we felt disappointed and thinking to check out from the hotel, but due to we are quite rushing to Singapore so we didn't. however on the night when we back from Singapore, we checked again the bed and blanket, we still found some kutu on the bed, we took photos and we were really upset with the hotel. We also checked through the floor we found that at the edge between the bed and the drawer is very dusty and hairs over the floor its seem like long time never clean. We took photo and surprisingly from the photo we found kutu on the floor!!! We felt disgusting to stay in this hotel for another night, we packed our luggages immediately and checked out. We didn't make a complaint to the management that day because we are really upset to this hotel. We hope this hotel will take our complaint seriously and figure some solutions to keep the hotel clean and hygienic, also to provide safe environment for customers to stay.
- Official Description (provided by the hotel):
- Located in the very heart of town along the scenic cape of Tanjung Puteri, the Hotel Sentral Johor Bahru delightfully combines a central location for business and leisure, with a full complement of excellent amenities. Boasting a spectcular view of the straits of Johor and Singapore coast, the newly refurbished hotel features a selection of 137 elegantly appointed rooms and family suites to make your stay comfortable and relaxing.Just a mere 5 minutes away from the hotel is the Stulang Laut Duty Free Zone, a shopping paradise that also offers ferry services to Batam and Tanjung Pinang and just a short drive will take you to the city's major shopping centres, such as City Square, Jusco Tebrau City, Plaza Pelangi, Sutera Mall and Johor Premium Outelt. ... more less
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