This was my second visit, my first was few years back when it was still named as Pan Pacific.
i am quite disappointed with those front liner, the manner when talking to guest is always the main concern of mine.
Puteri Pacific's breakfast serve till 10.30am, and i was almost late for it. (reach restaurant @ 10.25am) When i bumped into the counter, giving the servicing person my name and room number, he acted like my displine teacher, serious face and told me: breakfast only serve till 10,30am. and i replied: so..can i still walk in for breakfast?...and he said: just take whatever left...
this is rude....
2nd incident: as a guest, carparking is a complementary. but we need to obtain a card to validate the parking ticket. friend of mine walked to the reception and request for the complementary card. Receptionist given a face with doubt, and asked... you staying here ar? (twice)...
Question should always be: Hi Sir, may i help you? ...i see, let me help you to get the complementary card, and i will need your room number, car registration number for registration.
room is fine, but maintainence needed. some powerpoint is not functioning/water heater is not functioned as per the temperature.
the towel is stink...
of course...there are good review too: some ground staffs are friendly.
- Official Description (provided by the hotel):
- The Puteri Pacific Johor Bahru is the largest 5 stars hotel in southern Malaysia, boasting 500 deluxe rooms, suites & apartments. Located in the centre of Johor Bahru with easy access to Singapore via the causeway. The Puteri Pacific Johor Bahru is a business and convention-focused hotel offering 500 appealing guestrooms, apartments and suites, all equipped with high-speed broadband internet access.For dining purposes, a combined offering of food and beverage outlets feature an extensive selection of local and international cuisine. These include; Selasih Restaurant, which offers traditional, authentic Johorean and Malaysian cuisine at Restoran Selasih; western-dining at Paolo; and Cantonese and Szechuan cuisine at Kai Xuan. For casual dining, Newsroom Café offers local and international food fare.For recreational activities, Pacific Fitness Centre is equipped with a modern gym, sauna, steam room and Jacuzzi pools, tennis and squash courts, and an outdoor swimming pool. A choice of 29 function rooms and Convention/Exhibition spaces with necessary facilities are readily available to cater to your needs. ... more less
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- Also Known As:
- Puteri Pacific Hotel
- Puteri Pacific Johor Bahru