My essential criteria for a hotel room is a comfy bed and a hot shower. Unfortunately, the water was most certainly not hot - luke warm at best, which was a big negative for me. On the plus side, the room was quite spacious and comfortable, as was the bed. The whole ground floor reception and restaurant area has been renovated and is very nice but the renovations are yet to work their way upwards to the guest rooms. Our room was very tired and the air conditioner unit was very noisy and had condensation dripping from it, causing the paintwork to bubble as well. The service at reception could only be described as very slow and this needs to be improved upon. The highlight of our stay was eating at the restaurant on the ground floor (where breakfast is served). The food was delicious and relatively cheap and the staff were obliging. It's a pity that the main non smoking area of the restaurant is not licensed so therefore you can only consume alcohol in the smoking area - strange! There is a rather cheap priced large shopping area next door to the hotel where bargains can be found but no supermarket - you need to trek to the nearby KSL Shopping Centre to find that.
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- Also Known As:
- Mutiara Hotel Johor Bahru
- Mutiara Johor Bahru